Manager Oracle

Habib Bedoui

Oracle BRM Consultant

** ***** ***

Email: ********@*****.***

Technical Skills

** ***** (Since 2002) : OSS/BSS (O perating and Support Systems)/ (B usiness Support System)

Unix IBM AIX, SUN SOLARIS, Windows (98, 2000, NT, XP and Vista),Java, J2EE, Oracle, Web

Technologies, Deployment of the Applications on the UNIX, L I NUX and Windows servers, CVS, SVN

Oracle BR M: I nstallation of Oracle BRM, Opcodes creation and customization, Client application

development (C, Perl and Java languages), DM, CM, Pipeline Manager

Envi ronment: O racle BRM 7.4, Java, J2EE, Apache http Server, UNIX IBM AIX et SUN SOLARIS,

W indows 7, L INUX, Microsoft Office Suite

I nstallation and configuration of I nf ranet Portal Billing/Oracle BR M, OSS/BSS:

Applications: P ricing and Customer Center, Admin, Paiement and Pricing tools, Pricing List,

CM (C onnexion M anager), D M (D ata M anager), D ata Base Oracle BR M, Networks, (Real-time

r ating I nternet access, P ipeline rating call detail records CDRs

F iles’ configuration of the files (properties, pin.conf, etc.) for the connexion between all the modules.

Deliverable and packages installation :

Deployments of the applications and deliverable on the production servers, UNIX, L INUX and

W INDOWS. Technical and functional validation on the postproduction servers. Management of the

configuration

ORACLE BR M 7.4 T raining

I nf ranet Developer Session release 7.4

4-tiers Architecture: Application, Portal Communication Protocole (CM), DataManager (DM),

D BMS, Business role, Batch, AdminMgr, CM.pin.conf, Customer Care, Pinlog structure, Flist, FM,

Opcode, Portal Objet ID (POID),, SQL*Net, Testnap, IScript, Pipeline, …

Business essentials:

Describe Portal features and how they support the Revenue Management Lifecycle

Identify and use Portal Clients Applications,

Describe selected Portal Service In tegration Managers,

Define the Portal Pricing Model and rating terminology

Create customer accounts using the Customer Center,

Explain Portal accounting and billing cycles,

Process payments and run GL reports,

Define the four tiers of the Portal architecture,

E xplain the architecture and process of real-t ime rating and high-volume batch rating

P ricing and rating:

Define Portal objects and their relationships,

Introduce realtime rating concepts,

Translate price plans to the Portal Pricing Model,

Create Portal price plans that use a variety of rating and discounting scenarios, including rate t iers,

quantity-based rating and volume discount,

Set up product dependencies and discount exclusions,

Set up a discount model to provide discount,

Test prices plans by simulating account activity and running billing

Advanced pricing and ra ting:

Introduce high-performance batch rating concepts,

Translate price plans to the Portal Pricing Model,

Test price plans by rating batch EDR files,

Set up a discount model to provide discount,

Implement a rate plan for roaming scenario

Pipeline developer:

Describe Pipeline Manager Architecture,

Configure Pipeline Manager,

Understand ways to customize the Pipeline,

Extend pipeline with IScript and IRules,

Create custom ERAS.

M anager Skills

Assistant of Di rection P ME/P M I and management of Company

Comprehensive view and strategic step of Company Strategy

Marketing, to define a GPEC, Analyze financial

To define a strategy according to the financial results and of the analysis of the SIG of the company

Establishment of the mix marketing of the company

Market research, Plane Business, Recommendations and action plan

P roject management costs and times and H R

Work in project mode, Management of teams, Framing of Engineers, Developers and Technicians

Drafting of schedule of conditions, achievements of t he applications, t he tests and t he p rocedures

Figuring and p lanning of t he p rojects

T rainer : to define a training program and formation for the collaborators, users, customer service

F unctional Skills

R esponsible in charge management of the technical incidents:

M anagement census and t reatment of the anomalies. Guarantor of the technical solutions

Analyses of the incidents and search for the adapted solutions

Coordination and piloting of the t reatment of the incidents

External relations engineering services, marketing, hot line, companies and suppliers

I n tegration, Test and Validation:

Strategy, books, files and management of the tests, procedures of qualification

Technical validation of the products customers, management of project, schedule of conditions

Test and Validation Tools :

SVN, CVS, MS SourceSafe

Bug t racking :

B ugzilla

Work Expe r ience

Tunis, 01/2014 – 12/2014

Allo New Services Inc

Oracle BRM Trainer

Lead training sessions and workshops on Oracle BRM modules

Vancouver, 04/2013 – 09/2013

Travelport, USA

Oracle BRM Consultant

Oracle BRM Billing package

Opcodes creation and customization using C language on UNIX environment

Create and review and Functional Design and technical design documents

Pipeline manager

Designed and coded Perl Applications to Oracle BRM

Unit and regression testing

Oracle data transfer tools

Automation and traceability

General data analysis

Reporting

CVS (Concurrent versions system)

Vancouver, BC 07/2012 – 02/2013

Mparity Solution Inc

Oracle BRM Consultant

Oracle BRM Billing package

Oracle BRM Test Automation Framework

Aria subscription cloud-based billing system

SalesForce CRM Integration to Oracle BRM (using Web services).

Oracle SOA Suites

Oracle Business Intelligence Suite Enterprise Edition

JCA Adapter

Oracle BRM Deployment

Pipeline manager

Integrate

Perl Web services

Wrote specifications and test cases

Tunisia, Tunis 12/2011 – 5/2012

ProSoft

Oracle BRM Consultant

Oracle BRM Deployment

Opcodes creation and customization

Pipeline manager

Integrate

Perl Web services

Wrote specifications and test cases

Kuwait, Kuwait City 09/2011 – 11/2011

Ericsson

Billing Consultant, Trainer

Wataniya Telecom Operator

• Lead training session on BSCS Billing package

• Design and develop JMeter load tests scenarios in order to test Java web based application (CX:

Customer Care Center)

Tunisia, Tunis 11/2010 - 9/2011

Talan

Billing Consultant

Responsible for the installation of server Oracle BR M 7.4, Architecture, Functional

S pecification

I nstallation of the server Unix Oracle BR M 7.4, Real T ime, Pipeline and Software:

O racle BRM Base, P ipeline and Patchs, RatedEventLoader, DevelopperCenter

partition of the tables event with partition_utils

Software : Telco Framework, GSM Manager, SIM and Number Manager,

I nstallation software clients Windows:

P ricing and Customer center, SIM and NUMBER Manager, GSM Manager

Creation for the documentations:

I nstallation procedure in Client/Server Oracle BRM 7.4

Installation procedure Data Base Realtime and Pipeline, partition_util for the tables

Utilisation procedure of the Oracle BRM server

Validation for the installations :

C reation plan, deals, products with rate in Pricing Center

Creation customer in customer Center

Tickets creation *.edr, bloc Number and Sim with Windows software, Pipeline valorization, billing

REL,

Pin_virtual_time utilisation for billing realtime and pipeline billing

Verification of the information in Customer Center and the invoice

Architectu re and specifications:

C reation of synopsis of the functional and detailed specifications :

Acquisitions of the t ickets – valorization – i nvoicing, database model, Billing, Invoices,

A rchitecture of the process

Administration:

O racle BRM 7.4, Unix, oracle 10g, SQLDeveloper

Tunisiana Telecom

• Led a team of 5 developers in the design and implementation of new features using CMS

command using Java.

• Used many different technologies: Hibernate, Spring, Oracle

• Tools: Eclipse IDE, Tomcat, SVN versioning tool

• Designed and implemented a java application that migrates Telecom operator’s clients data

• I nt roduced team to new testing approaches, including Spring integration tests and Junit tests

- code quality improved markedly.

Orange Telecom

• I worked within the validation team

• I tested and validated bug fixes

• Used many different technologies: Toad for Oracle, Test Director, Junit tests

Tunisia, Tunis 07/2009 – 10/2010

SCSI

Billing Consultant

• Oracle BRM 7.4

• SAP cc (Highdeal)

• BSCS

Canada, Vancouver, BC 04/2006 - 05/2009

Minisis Inc, Canada

Software Consultant

• Design and development of a .Net web application (online dictionary)

• Wrote specifications and test cases.

• Minisis products

Morocco, Rabat 4/2004 - 4/2006

M inisis Inc, Morocco

IT Consultant

Morocco Telecom

• Designed and implemented a call center web application that allows prepaid and postpaid

customer search.

• Designed and implemented a CRM application

Egypt, Cairo 3/2004 - 4/2004

Minisis Inc

Software consultant

Minisis products

Tunisia, Tunis 2/2002 - 3/2004

Minisis Inc, Tunisia

Developer

M inisis products

Tunisia, Tunis 7/2001 - 2/2002

2EPN

Developer

Java Programming

Education

Baccalaureate, Lycee Bourguiba, Monastir, Tunisia

Preparatory cycle for engineering, Lycee Deodat de Severac, Toulouse, France

Telecom diploma degree, High Institute of Telecom of Tunis, Ariana, Tunisia

Bachelor Degree in computer science, FSM, Monastir, Tunisia

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