High School Medical
Resume:
Brittany Barker
**************@*******.***
Canoga Park, California
EXPERIENCE
Beckman Coulter (employed by Sunrise Systems Agency) - Chatsworth, CA
Administrative Assistant for Quality and Regulatory Affairs/Facility
Operations (October 2014 - Present)
. Maintaining an electronic and hard copy of filing system
. Providing training and orientation for new staff
. Training Records and Procedures during recent TUV Audit.
. Comprehensive knowledge of Microsoft Word, Outlook, Excel and Access
. Scheduling meetings and preparing agendas for them
. Effective organizational skills
. Organizing travel & accommodation arrangements
. Resolving administrative issues
. Supervising other clerical staff
. Conducting research on behalf of managers
. Scheduling and delegating administrative tasks
. Creating presentations and writing up reports
. Providing secretarial services such as minute taking, WP and diary
management
. Ensuring office procedures and systems operate efficiently
. Handling requests for information and data
. Scanning and copying contracts, notes and other documents
. Schedules interviews and handles beginning onboarding of all new hires
. Coordinates and manages all access security system
Psychiatry Private Practice - Torrance, CA
Front Desk Receptionist/Biller and Coder (January 2013 - October 2014)
. Handled on average 20-30 calls per day
. Thoroughly investigated past due invoices and minimized number of
unpaid accounts
. Recorded and filed patient data and medical records
. Strictly followed all federal and state guidelines for release of
information
. Carefully reviewed medical records for accuracy and completion as
required by insurance companies
. Acquired insurance authorizations for procedures and tests ordered by
the attending physician
. Arranged and assisted with hospital admissions
. Prepared prescription refill requests on behalf of the physician
. Scheduled patient appointments
. Completed registration quickly and cordially for all new patients
. Accurately entered procedure codes, diagnosis codes and patient
information into billing software
. Verified and abstracted all medical data to assign appropriate codes
for hospital inpatient records
. Received, organized and maintained all coding and reimbursement
periodicals and updates
. Confirmed patient information, collected copays and verified insurance
DHL Delivery Company - Northridge, CA
Dispatcher and Manager (October 2013 - March 2014)
. Completed a daily pre-trip inspection checklist before first delivery
of the day
. Established long-term customer relationships through prompt and
courteous service
. Processed payments by accepting cash, checks and credit card payments
. Verified loads against shipping papers
. Resolved customer complaints and adjusted orders. Notified branch
management of any vehicle safety concerns and issues
. Obtained signatures needed to complete and process all paperwork in a
timely manner
. Answered customer questions regarding shipments
. Verified sales orders before loading and unloading merchandise
. Reported any errors found on delivery documents to supervisor
. Evaluated customer needs and determined appropriate action, referring
their questions to management when necessary
. Pulled customer tickets to fulfill orders
. Verified the contents of inventory loads against shipping papers
*3 years of retail experience, details upon request.
EDUCATION
* Westmark High School
- High School Diploma (2010)
* Conejo Valley Adult School
- Administrative Medical Assistant/Billing and Coding (February
2015)
* Test Teachers Online
- Life and Health Insurance Coursework Completed (2014)
* Southern New Hampshire University
- Bachelor's in Business Management with a minor in Accounting (June
2015)
SKILLS
* Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
* SharePoint
* Oracle
* Training Record Procedures (FDA certified)
* Synapse (Electronic Medical Record Software's)
* QuickBooks
* Customer Feedback/Complaint Process Certification
* Quality Management (QMS) Compliance
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