Sales Customer Service
Resume:
Jessica M. Ondo
Highland Heights, OH 44143 email: ***********@*****.***
Self-motivated experienced sales professional with demonstrated superior
performance seeking to obtain a challenging sales position.
Summary of Relevant Skills
Account Development ? Sales Presentations ? Quality Customer Relations
? 5+ Years of Experience Delivering Over-Quota Sales Performance
Sales & Account Management
PROFESSIONAL EXPERIENCE:
Account Executive September 2013-Present
Time Warner Cable Business Class Independence, Ohio
Show consistent measures of telecommunication sales to midmarket
businesses. Uncover customer's technology needs for the present and future
of their growing business.
. Increased Fiber service sales by 80% in my territory
. Implement a seven touch sales system increasing my sales by 50%
. Competitively sale services with a strong knowledge of competitors
products.
Account Manager April 2013- September 2013
TPC Wire and Cable Macedonia, Ohio
Responsible for building new business and retaining current clients.
Consult with clients to determine needs and areas of opportunity to grow
business. Consistently promoting new products based on product specialty.
. Consistently received recognition for individual big board sales over
$1,000
. Increased territory sales by a minimum of 50% on a monthly basis
District Sales Manager April 2012-December 2012
Stanley Staffing Cleveland, Ohio
Responsible for managing all business accounts on the eastern side of
Cleveland. Accounts encompass office/clerical, customer service, sales,
industrial, hospital and hotel staffing. Implemented the smart profile,
IQ tools, selection process, and technology to determine top performers in
each industry.
. Set up client appointments to introduce and present priority features,
benefits, and industrial staffing services to gain new business
. Averaged sale of 65% markup on each hour of staffing
. Focused on high volume customers where the profit was more
considerable
Pharmaceutical Sales Representative October 2008-August 2011
Forest Pharmaceuticals Annapolis, MD
Responsible for managing key accounts and developing and implementing
several business plans. Responsible for territory management and having a
good understanding of medical terminology, anatomy and physiology, system
and disease processes, managed care, formulary system, and cost issues
facing practitioners. I am accountable for developing relationships with
key decision makers to increase sales and optimal goal of top 25%.
. Received representative of the quarter for Oct. 2010-Dec 2010
. Received career pathways professional representative Apr. 2011
. Maintained a top 25% sales representative with Forest
Pharmaceuticals
. All products consistently were in the top 25%
. Facilitated and managed entire territory independently for a
quarter reaching top 4 % of the nation for bystolic.
. Launched the first fibromyalgia drug with Forest leading the
division in scripts
Branch Manager February 2007 - October 2008
Enterprise Rent-a-Car Beltsville, MD
Responsible for all business functions, Sales, Fleet Growth, Corporate
Revenue,
Insurance /Retail Average Rates, Marketing, Accounts Receivables, Fleet
Mix, Uninsured, Callbacks, and Customer Service scores.
. Identified as a Top Performer of Enterprise Matrix 15 out of 16
months
. Awarded number 1 on Enterprise Matrix
. Awarded Century Club with 110% combined Power Points
. Promoted to Assistant Manager in 11 months, Branch Manager in 16
months
Education:
Shannon Rodgers and Jerry Silverman School of Fashion Design &
Merchandising
Kent State University, Ohio
Bachelor of Science in Merchandising - May 2006
Minor in Marketing
. Professional Skills:
Microsoft Office XP (Microsoft PowerPoint, Microsoft Excel, Microsoft
Word), People Soft
. References upon request
Contact this candidate