Customer Service Sales

Michael Venuti

Geneva, NY

*********@*****.*** - 315-***-****

To work for an organization that will allow me to apply the public relations concepts and theories that I have

learned in college and in

the field. I am an individual that is extremely motivated and confident in my communication skills. My education

and work experience

provided me with unique benefits that assisted me in mastering both interpersonal communication, and public

speaking. This allows me

to effectively work not only as an individual, but also as a team player.

WORK EXPERIENCE

Communications Coordinator

Coach and Equipment - February 2014 to Present

Increased overall brand awareness and generated local media attention by creating press releases and media

kits for local media

outlets, which were later published in newspapers, online publications, and featured on radio stations.

• Generated record high sales for the online parts store with a bi-weekly email marketing campaign, which

also features a quarterly

newsletter.

• Responsible for creating product descriptions for items on the online store. Photographed and edited

hundreds of the products on

Adobe Photoshop for the online store.

• Purchased advertisement space in industry specific magazines and news outlets. Created Advertisements

for those outlets.

• Created a wealth of content for the Coach Bus Sales website, including a company blog. Also produced

company posters, brochures, and sell sheets. Currently implementing a social media campaign for the

company.

Community Habilitation Specialist/Respite Aide

Happiness House - 2011 to 2014

This is a non-profit organization that specializes in providing services for individuals with disabilities such as

autism and Down

syndrome.

• I was responsible for one-on-one assistance with Happiness House clients, which involved developing and

implementing a strategic

community habilitation program.

• This position required me to research each specific client and community, establish goals and objectives to

acclimate the client,

implement programs, and evaluate if those goals and objectives were achieved by the end of each month.

Guest Reception

Ramada Geneva Lakefront - 2009 to 2010

This position required me to effectively establish superior customer service in the hospitality field.

• I was responsible for checking guests in and out of the hotel, as well as making sure that the hotel provided

everything possible to ensure that our guests had a great experience.

EDUCATION

Bachelor of Arts in Public Relations

State University of New York at Oswego - Oswego, NY

2013

ADDITIONAL INFORMATION

Skills

• Proficient in Microsoft Word, Excel, and PowerPoint. Experience with Adobe InDesign, Photoshop, HTML,

and SPSS software.

• Experienced writer, with an understanding of AP style.

• Comfortable working in groups, and also a confident public speaker. Experience establishing and

implementing PR campaigns.

• Experience with all social media platforms.

Contact this candidate