Mental Health Manager

JENNIFER ZIGLER

*** **** ******, *** *, Brooklyn, NY 11220 347-***-****

********@*****.*** www.linkedin.com/in/jenniferzigler

Mental Health Counselor (License expected March 2015)

Bringing a combination of strong clinical and organizational skills to the

therapeutic process

Core competencies:

Individual and group counseling Treatment planning Severe and chronic

mental illness

Crisis intervention Intake assessment

Dual diagnosis/MICA

EDUCATION

Master of Arts in Mental Health Counseling June

2012

Iona College, New Rochelle, NY

Bachelor of Arts in Psychology May 2000

Virginia Wesleyan College, Norfolk, VA

CLINICAL COUNSELING EXPERIENCE

FEGS WeCARE Program, Clinical Review Team, New York, NY

Psychodiagnostician 1/13-PRESENT

. Conduct intake interviews including mental health assessments with

clients diagnosed with medical and psychiatric illnesses

. Identify missed potential risk factors, including suicidal/homicidal

ideation, substance abuse, environmental stressors, and resolve emergent

safety situations

. Review documents relevant to assigned cases and make recommendations

regarding clients' employment dispositions

. Complete detailed documentation and execute workflow using program-

specific computer software

John Jay College, Counseling Department, New York, NY Counseling Extern

9/11-5/12

. Conducted intake assessments, weekly personal counseling sessions, and

group counseling sessions with students

. Maintained case notes for a culturally diverse caseload of 10 students

. Triaged students requesting appointments, utilizing clinic-specific

scheduling software

. Developed and presented workshops to the college community on such topics

as applying to graduate school and public speaking anxiety

Dauphin County MH/MR Case Management Unit, Harrisburg, PA Case Manager

1/03-5/03

. Provided psycho-education and coordinated care for a caseload of clients

diagnosed with severe and persistent mental illness

. Developed and carried out individual treatment plans

. Maintained case notes and paperwork for a caseload of 50-60 clients

Mental Health Services, Johnston, RI Case Manager

8/00-7/02

. Developed and implemented individual treatment plans for a caseload of 30-

40 clients diagnosed with severe and persistent mental illness

. Educated clients and their families on illnesses/treatments and advocated

for clients in clinical and legal settings

. Performed crisis intervention, assessing clients for inpatient

psychiatric hospitalization

. Maintained progress notes and medical records related to the above tasks

ADMINISTRATIVE EXPERIENCE

Pfizer, Inc., New York, NY Administrative Assistant 3/06- 5/09,

1/04- 5-05

* Arranged international travel for vice president and director-level

executives: Flight, hotel, car service scheduling

* Managed calendar for three high profile executives, scheduling meetings

and resolving conflicts

* Handled detailed logistics for meetings: Hotel/meeting space reservation

for large groups, planning group activities for international guests,

preparation of meeting materials (briefing books, etc.)

Testimonials

"Jennifer uses her mental health skills of listening, reflected response,

and clinical assessment to help empower her clients. Jennifer's clinical

notes are precise and have helped clients obtain the services that they

need. Jennifer is able to form professional relationship and is a team

player." Bara Colodne, Supervisor, FEGS WeCARE

"Jennifer has excellent clinical instincts and has a very high level of

empathy for her clients ... Aside from her clinical abilities, Jennifer

always had her paperwork done on time and her attention to detail was

impeccable. Any organization would be lucky to have an asset like Jennifer

Zigler." Rachel Shanken, LMHC, Counselor, John Jay College, Department of

Counseling

"Of the twenty-five or so case managers employed on the team, Jennifer

stood out in particular as an example to others through her hard work,

dedication, and genuine caring for those who were her clients and those who

were her coworkers." Steven St. Pierre, Team Leader, Mental Health

Services

AFFILIATIONS

New York Mental Health Counselors Association 11/11-present

TECHNICAL SKILLS

SPSS, Titanium Schedule for Counseling Centers, Microsoft Outlook, Word,

Excel and Powerpoint

Contact this candidate