Customer & Quality Management, ISO/TS16949 Auditor, Problem-Solving
Resume:
Dear Hiring Manager,
I would like to give you a brief overview of my skills and experience. I am confident that I would bring value to SEWS as a Quality Resident Engineer. Here’s an example of how my qualifications meet your requirements:
Your needs:
A. As the primary customer-facing representative of SEWS at a key customer manufacturing location, assures compliance to customer requirements and expectations, and coordinates relations between SEWS functions/members and Chrysler management/staff. Promote a customer-focused business environment throughout the SEWS network by acting as the primary quality liaison and "voice of the customer" for quality and service related topics that drive the achievement of customer expectations.
B. Advanced organization and communication skills, as well as presentation proficiency to all levels of customer management and staff.
C. Develop and execute product tests and validations, analyze resulting data, and document results. Support creation and/or interpret Quality related documentation for project design history files (APQP Plan, Essential Requirements checklist, FMEA, PPAP, first article inspection plans etc.)
D. Bachelor's Degree in Engineering Quality related field ASQ CQE, Six Sigma, Shainin, Kepner-Tregoe, etc. certifications are helpful but not required.
My qualifications:
a. Managed two key automotive accounts for all Quality concerns, which generated > $100M/per year This which included driving PPM activities, scorecard management, and all Quality performance metric expectations at the customer manufacturing sites and the coordination of global/cross functional internal teams (Customer, Factory Management, Logistics, Regional & Global Planning, Marketing, Sales, Management, and Engineering) to successfully resolve technical and complex projects.
b. +20 years of coordinating and leading global/multinational cross-functional work teams to resolve customer specific projects from launch, change management, critical supply, and RMA activities in an automotive manufacturing environment.
c. Lead the coordination of global/cross functional external/internal teams (Customer, Factory Management, Logistics, Regional & Global Planning, Marketing, Sales, Management, and Engineering) to successfully resolve technical and complex projects which required expertise in APQP/8D/5Why/FMEA/Failure & Data Analysis, and customer & factory buy-in.
d. Certified Internal/Lead ISO 9001/TS16949 Auditor, and registered Sigma Lean Black Belt.
My enclosed resume will give you a better understanding of my background and skills. Please feel free to call at any time to discuss the requirements of this position.
Sincerely,
Nick Sierra
****.******@**********.***
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