Michelle Y. García Padilla
*** ***** ******, ****. ******* Park Apt. 1304ª, Guaynabo, PR 00971
787-***-**** - *********@*****.***
OBJECTIVE
Obtain a professional entry level position in the Health Care industry or any other industry where
I can provide my experience and knowledge.
EDUCATION
Sacred Heart University – Medical Billing Course – April 2008 to June 2008
MBTI Business and Training Institute – AA Data Entry – 1991 to 1992
Sacred Heart University – BA Communications – 1987 to 1991
CERTIFICATIONS
Joint Commission Accreditation – 2004 Hospital Pavia Hato Rey
Customer Service and Corporate Etiquette – April 2009
FEMA – June 2007
National Incident Management System / Introduction to the incident command system
WORK EXPERIENCE
August 2012 to Present – Sapphire Care Management
General Administrator / Medical Staff and Human Resources Coordinator
• In charge of medical staff and employees recruiting.
• Maintain human resources and medical credentialing documents updated.
• Payroll / Accounts payable.
• Office supply.
• Personal Assistant to the CEO.
Michelle Y. García Padilla
155 Calle Carazo, Cond. Regency Park Apt. 1304ª, Guaynabo, PR 00971
787-***-**** - *********@*****.***
October 2009 to July 2012 – Leprechaun
Operation Supervisor / Medical Staff Coordinator
• Responsible for daily operations and to obtain daily goals.
• Supervised a team of 13 employees – Call Center (8), Distribution (2) and Quality (3).
• Maintain medical staff credentialing, human resources and medical billing documents
updated.
• Processed applications for appointment and –re-appointment for privileges.
• Coordinated activities, monthly meeting and education training for medical staff.
• Prepared and summit bi-weekly payroll.
• Prepared monthly reports for the clients.
• Keep supply and vendors invoices updated.
February 2007 to October 2009 – Doctors Center Hospital San Juan
Medical Staff Coordinator / Medical Director Assistant / Quality Service and Public
Relations Coordinator
• Maintain medical staff credentialing documents in compliance with the accredited agencies.
• Processed applications for appointment and re-appointment for privileges in the medical
staff.
• Coordinated administrative and clinical department’s monthly meetings.
• Coordinated activities for the medical staff, including educations and Scientific Symposium.
• Kept track of the medical staff bank account in accordance with the President of the medical
staff.
Michelle Y. García Padilla
155 Calle Carazo, Cond. Regency Park Apt. 1304ª, Guaynabo, PR 00971
787-***-**** - *********@*****.***
• Assisted the medical Director and hospital Executives.
• Perform as hospital assistant for the Administrator (temporally).
• Overlook patients’ needs to advise staff personnel and follow up to assure the procedures are
completed.
May 1996 to October 2001 – Merck Medco Rx Services, Tampa, FL
Data Entry / Pharmacy Technician
• Mail prescription data entry clerk; enter prescriptions into the system to be processed by the
Pharmacy Technicians.
• June 1999 – Promoted as Pharmacy Technician.
Responsible of filled and checked entry order prescriptions and processed for the
Pharmacist approval.
SKILLS
• Strong time management and execution skills. Multiple tasks.
• Capacity to relate to all levels of management, staff and clients.
• Technical knowledge of computer (excel, power point…)
• Fluent in verbal and written: Spanish and English.