IT professional with 13 + years of experience

Unique Kumar C-**, FF, AE Part *, Sector **, Faridabad, 121003

91-991**-***** **************@*****.*** LinkedIn Profile: http://in.linkedin.com/in/uniquekumar

Global IT and ERP Leader

Executive Summary

Managerial

Strategic IT Planning

Highly Skilled IT Professional with 13+ years of experience in Infrastructure Management,

Annual Budgeting

Oracle Database Implementations, ERP Implementations, Enterprise Storage Management &

Team Management

Sun/Dell Server Management & Consolidation.

People management

Manage Team of 50 + IT professionals, handling global programs and complex delivery as

Technology Upgrade combines for unparalleled end-to-end customer experience.

Carry out high-end activities like deployment and architecture reviews which would typically

entail optimizing deployment of IT infrastructure at customer locations.

Functional

Instrumental in IT Strategic Vision, IT Roadmap, Budgeting, Vendor Management,

SLA Management

negotiations.

Project Management

Leverage extensive time working to optimize global IT operations and improvement in

Relationship Management processes and discussions with customers/stakeholders about new initiatives.

Performance Management

Subject matter expertise and experiences with enterprise architectures and system

Service Delivery

integration technologies in multiple business and/or technology domains providing

solutions to business problems which includes Servers, PeopleSoft Architecture, Oracle

Technical

RAC Setup, Virtualization, Solaris, Windows Servers, Backup, Storage, CRM.

Oracle RAC Deployment Instrumental in strategizing and implementation of BCP/DR site for Datacenter in Delhi

and conducted periodically failover drills.

Unix,Solaris,Linux

Budgeting & continual improvement of function with focus of monitoring of IT

Storage Management

expenditure to maximize ROI on IT investment and optimizing TCO.

Backup Solutions

Skills in analyzing information system needs, evaluating end-user requirements, custom

PeopleSoft Implementation

designing solutions for complex information systems management

Windows Server, Exchange

Deft in coordinating, team building and mentoring highly productive &

motivated cross-functional teams.

Deriving Weekly/Monthly reports to the management & ISMS 27001 lead Implementer.

Technologies and Skills:

Storages: EMC VNX 5100, 5300, CX4-120, Hitachi USPVM, SUN 6140, 3510, EqualLogic.

SAN Switches: Silkworm 3200, DS300

Operating System: Sun Solaris, Redhat Linux, Ubuntu, Windows 2000, 2003, 2008.

Virtualization: VMware, Citrix

Databases: Oracle 8x, 9x, 10x, 11x, SQL server 2008

Webserver: Apache, IIS, OAS, WebLogic

Applications: Blackberry, PeopleSoft, Zoho CRM, Salesforce, Exchange, Helios, send mail, lansweeper.

Backup Solutions: EMC Legato Networker, Symantec, CA, SL500, TL4000

Antivirus, DLP: Symantec, trend micro, websense

Tools: MS Excel, MS word, MS PowerPoint, Visio

Key Achievements:

Infrastructure rationalization leading to a savings of USD 1.5 Million

Instrumental in implementation of FSCM application (India & International entities - PeopleSoft – FSCM)

Successful Migration of Datacenter (consists of 100 + SUN and Dell Servers, EMC, Hitachi, SUN storages, Cisco Switches,

2000 desktops) from Delhi office to Noida with minimal downtime without impacting business.

Outsourcing CRM/Desktop services leading to direct savings USD 200K and incremental productivity improvements.

Implemented WAN optimization appliances across facilities which resultant into cost saving and better performance.

Achieved 50% reduction in licensing cost by moving users from exchange to sendmail leading to a savings of USD 400K

Consolidation of Infrastructure to virtualized environment which led to cost saving of 300K.

Actively working on Virtualization setup & Oracle - RAC for our critical environment.

Awarded Employee of the year in 8,000 strong companies by CEO for best implementation, design and strategy.

Pocket CIO winner 2014 by ITNEXT.

Professional Experience

Dy. General Manager - IT, APTARACORP Inc, Noida May 06 – Present

Joined Aptara as an Asst. Manager-IT and gradually started managing different IT teams at various geographical locations.

Managing the 365x24x7 IT Operations, Datacenter Management, PeopleSoft, Oracle database (RAC, OLTP), Solaris & Windows

Servers, Enterprise Storage, SAN, Network, Backup, Data archival, Service Desk, Staff training and their up gradations.

Working on research roadmap along with the management and aligning it according to changing business needs.

Engaging the customers to understand issues and demonstrating solutions to eliminate the problems.

Architecting, leading and managing the delivery of systems after analysis.

Consistently delivering optimized implementation & usage of infrastructure solutions within the major economic downturn

periods keeping costs in control and offering uncompromised infrastructure operations.

Enhancing IT processes and Policies, RCA, Software Asset Management (Licensing), risk management and Value delivery thru

strategic alignment to business and achieved savings of USD 300K through final negotiations.

Ensure optimum utilization of IT Infrastructure to minimize capital and operating expense.

Ensure 99.99% uptime for IT Infrastructure & application providing services globally and meeting customers SLA.

Working directly with Business for centralized technical decisions pertaining to Global Infrastructure.

Validate IT Capex, Prepare Budgeting, Costing, and Vendor Management and Technical Projects presentations.

Mentored projects teams that spearheaded Knowledge Management and Intranet portals.

Conversion of Capex models to Opex Models and concentration in Service Oriented model for IT.

Synchronized communications with external clients to raise the overall client satisfaction to higher extent.

Identify Customer needs & develop business case justifications and cost/benefit analyses for IT spending and initiatives.

Strong focus on Business Processes and policies, Automation of processes with support from different teams and

reengineered processes to make them more nimble and responsive.

Brainstorming on IT reports on weekly basis with IT team & customer and propose recommendations to management.

Periodic Application, Network and Infrastructure refresh with minimal impact to business to reduce operational risk.

Key Projects at Aptaracorp Inc.

Implementation of ERP System – PeopleSoft FSCM Globally

Project: Implementation of ERP system in Aptara – PeopleSoft

Description: Aptara was using Tally and this project was to setup new Infrastructure, Servers, storage, backup

methodology, installation of Oracle Database, Webserver, Application, Training program, procurement of

licenses, integration with legacy applications, setup disaster recovery site.

Responsibility: Requirement gathering, Planning, Design, Complete Application release, backup methodology

Database Setup, security setup, user training, documentation, Team Training,DR setup.

Achievement Centralized financial & billing systems with desired reporting, compliance and costing of each project.

Complete Facility & Datacenter migration from Delhi to Noida

Project: Complete facility movement from Delhi to Noida with minimal business impact

Description: Aptara has moved the office from Delhi to Noida and my responsibility was to ensure that transition should be

smooth, As a transition manager I ensure that movement of 100 + mission critical servers(Oracle,Dell),

Enterprise storages (EMC,Hitachi,SUN),Cisco Switches, 2000+ desktops(Dell,HP,Apple) with minimal business

impact and minimal downtime and less than 1% failure in hardware equipment’s.

Responsibility: Extensive project plan, Risk assessment, Planning, Vendor Management, Documentation of equipment,

Insurance, Stakeholder co-ordination.

Documentation of application change with change of IP address backup methodology, Parallel setup on new

facility for critical applications, email etc

Achievement Minimal Business impact and used inhouse team and save huge cost and recognize team members.

Migration & Consolidation of Enterprise Storage

Project: Consolidating of multiple storage and data migration

Description: We have several islands of storages on which production data resides, The servers are of Solaris, Windows

with filesystems,databases,application and this project required live migration of data and free up storages

and consolidation on other storages.

Responsibility: Brainstorming on best approach to achieve it, Project planning, sizing and Raid Group layout as per

requirement, priorities to storage volumes, migration methodology, task assignment,stakeholders discussion.

Migrated 300 TB storage and consolidate with minimal impact on business.

Achievement Better performance, minimal manageability overhead, Better expansion, cost saving.

Implementation of Exchange 2010 and Migration of users

Project: Setup of new exchange servers and Migrate users from Exchange 2003,2007 to 2010

Description: All messaging servers were to be upgraded to exchange 2010, while maintaining continuity of the email

services for organization, Setup exchange in Cluster and with Loadbalancer and migrated users.

Responsibility: Design & Planning, Infrastructure planning, Servers and storage sizing, backup planning, User communication,

quota assignment, Ensure smooth Mail flow, documentation.

Migrated 2000+ users in co-ordination with business

Achievement Load balancing, eliminate risk of single point of failure, consolidation of multiple exchanges.

Setup NOC and Global Helpdesk

Project: Setup NOC and Global Helpdesk for in-house and external customers

Description: The project was to setup 24*7 helpdesk to allocate helpdesk tickets and work on L1 tickets and automation of

helpdesk tickets to relevant teams.

NOC responsibility is to monitoring link, servers, applications alerts, MIS reporting, informing to stakeholders,

following with service provider’s vendors for tickets.

Responsibility: Responsible for identification of tools which are required for monitoring consists of manage engine,

intermapper, netflow analyzer, TACACS etc.

Team Hiring,setup workflow with minimal resources and setup 24*7 servicedesk with co-ordination in business

Achievement Better SLA,Compliace, Customer focued,RCA,corrective action and documentation

Implemented Dataguard and RAC for customers across multiple geographical locations.

Backup methodology and DR site which includes failover drills, archiving, and offsite data management.

New facility setup in Trivandrum and Dehradun facility.

Achieved ISO27001 certification for Information Security Management System in the aptaracorp from DNV

End to End email flow setup for customers includes design, gateway setup, spam filtering, DNS setup etc.

Team Leader - IT, Softenger (I) ltd, Client Idea Cellular, New Delhi Jul 05 – May 06

Ensure smooth IT operations (Unix, Firewall, Databases, PeopleSoft, Data backup/storage, Data archival, Disaster management

Instrumental in setup Oracle RAC, Data Guard, RMAN, ASM, Cluster for our entire environment.

Train, Guide and mentor the team for new skills, resolve issues, monitor and assess daily performance, track the deliverables

O/S Tuning, Providing multi location technical support for diagnosing, reproducing, and fixing software and hardware issues

Process Building & deployments, including SLA management & Business Continuance

Implementing automation of testing through automated testing tool resulting in turn reducing the turnaround time for testing

Support more than 100 Databases and PeopleSoft instances

Oracle DBA, DC Microsystem’s, CHD Aug 02 – May 05

Working as a team member of IT Engineers, responsible for databases, network, security,firewall.

To accept requests (Tickets) through application and handling more than 200 databases.

Identifying performance issues not only on Database Level but also on OS level on UNIX.

Planning and Creation of databases and managing database availability

Instrumental in development of in-house applications to eliminate paperwork.

Trainer RITI Computers, IND Apr 01 – Aug 02

Corporate trainer for Oracle,sql Databases

Website development & programming.

Education and Certifications

Graduation from Punjab University in Commerce stream

M.B.A from National institute of Management Mumbai

ITIL V3 certified professional

Certified Datacenter Professional (CDCP)

Oracle Certified Professional (OCP)

Oracle developer from CIC

EMC Storage Proven Certified professional (EMC)

Hitachi Trained professional from HDS

Oracle 10g RAC Training

Advance Performance Tuning from Oracle Corporation

PERSONAL DETAILS

Marital Status: Married.

Languages known: English, Hindi & Punjabi.

Hobbies: Playing pool and harmonica.

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