Customer Service Management
Resume:
Stephanie S. Myers
Clendenin WV *5045
Phone: 304-***-****
Email: *******@***.***
OBJECTIVE
I am working towards a Bachelor's Degree in Business Management to further advance
myself as a highly valued team member. I am a self-motivated individual who has taken
classes over the past 20 years to enhance my skills to make my work the best it can be
for my employer. I enjoy deadlines, customer service and learning new skills.
WORK EXPERIENCE
PFS Supervisor
January 2000 - present
Roane General Hospital Spencer WV
Overseeing daily operations of the Patient Financial Services Department.
Microsoft Office Excel, Microsoft Office PowerPoint, Cash Handling, Cash Management,
Customer Service, Meditech Billing Software, Xpeditor Billing Software, Patient Access
Clerk, Word Processing, Office Management, Team Player, Communication Skills,
Strong Written and Verbal Communication Skills, Customer Support
Customer Service Clerk
October 1998 - January 2000
Service Office Supply South Charleston, West Virginia
Working in retail store, responsible for assisting incoming customers with orders and
photo copy jobs.
Cash Handling, Customer Service, Team Player, Communication Skills, Strong Written
and Verbal Communication Skills, Customer Support,
Customer Service Representative
August 1998 - October 1998
Rose City Press Charleston, West Virginia
Responsible for taking incoming orders for office supply stock. Responsible for large
company accounts for orders and customer issues to be resolved.
Cash Handling, Customer Service, Word Processing, Team Player, Communication
Skills, Strong Written and Verbal Communication Skills, Customer Support,
Switchboard Operator
April 1992 - August 1998
Stephanie S. Myers
1238 Clio Road
Clendenin WV 25045
Phone: 304-***-****
Email: *******@***.***
Roane General Hospital Spencer, West Virginia
Responsible for incoming and outbound calls on a multiline switchboard.
Responsible for in person payments.
Multi-line Phone Systems, Cash Handling, Customer Service, Meditech Billing Software,
Patient Access Clerk, Word Processing, Team Player, Communication Skills, Strong
Written and Verbal Communication Skills, Customer Support,
EDUCATION
Some College Coursework Completed, Business Management,
January 2014
Strayer University State: Maryland
Currently enrolled and seeking my Bachelor’s Degree in Business Management
May 1992
Walton High School – diploma
SKILLS
Microsoft Office Excel
Microsoft Office PowerPoint
Multi-line Phone Systems
Cash Handling
Cash Management
Customer Service
Meditech Billing Software
Xpeditor Billing Software
Patient Access Clerk
Word Processing
Office Management
Team Player
Communication Skills
Strong Written and Verbal Communication Skills
Customer Support
Data Entry
Basic Computer Skills
References:
Stephanie S. Myers
1238 Clio Road
Clendenin WV 25045
Phone: 304-***-****
Email: *******@***.***
Pauline Conley – current co-worker
150 Stover Road
Spencer WV 25276
304-***-**** home phone
304-***-**** work phone
Nancy Scott – current co-worker
218 Marks Drive
Walton WV 25286
304-***-**** home phone
304-***-**** work phone
Kelly Brown – previous co-worker
1230 N 15th St
Clarksburg WV 26301
304-***-**** cell phone
Joseph McDonald – previous co-worker
1151 Charleston Road
Spencer WV 25276
304-***-**** home/business phone
Contact this candidate