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Customer Service Truck Driver

Location:
Bel Air, MD, 21014
Posted:
February 12, 2015

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Resume:

Christopher Boykin

**** ****** ***, *** *

Baltimore, MD 21229 443-***-****

*******.**@*****.***

Career Summary

Excellent customer service skills with a high level of organization and communication skills

Highly result driven with a focus of continuously exceeding expectations

Strong Shipping and Receiving, Order Pulling Skills in warehouse environment

Solid reputation with clients as well as internal associates as being knowledgeable and

exceptional to work with ability to problem solve successfully

Works effectively in a team environment as well as independently

Utilizes motivational skills to mentor and train with confidence

Experience

EBB Enterprises/FedEx Ground Baltimore, M

Delivery Driver 10/2014-02/2015

Driver contracted with FedEx Ground for delivery and pick up of packages out of the Howard County, MD

FedEx terminal. Responsible with lifting/ carrying of 150 to 250 packages a day in a package delivery box

truck. Perform daily pre-trip and safety inspections on equipment, Verify and complete required

documentation and reports, Maintain accurate daily logs, Follow dispatch instructions and communicate

with dispatch (e.g. delays, arrivals, equipment problems), as required, Demonstrate internal and external

customer service, Load and unload freight as required, Comply with all applicable laws/regulations, as

well as company policies/procedures, Perform other duties as required

Dunbar Armored Car Services Baltimore, MD

Armed Driver Guard 10/2013-10/2014

Operate armored trucks and/or vans in a safe manner, abiding by all federal, state, local and company

regulations.

Deliver valuables to customers (banks, retail stores, restaurants, etc.). Interact with customers,

representing the company in accordance with company standards, maintaining proper conduct,

appearance (uniforms), personal hygiene, etc.

Complete paperwork accurately and in accordance and in accordance with procedures.

Maintain a security awareness at all times, whether driving a vehicle and watching for the hopper or

outside of the vehicle delivering shipments to the customer.

Allied Barton Security Services Cherry Hill, NJ

Security Officer 06/12-12/12

Proactively patrol the property as instructed.

Provide a highly visible security presence to help deter criminal activity and violation of the client's

Code of Conduct and act promptly to address unacceptable behavior.

Seek opportunities to interact with customers and tenants and be friendly, helpful and attentive to

enhance their experience at the property.

While on patrol, be alert and identify potential safety hazards, mitigate found hazards, and notify

the client of conditions of concern.

Respond to, investigate, and write reports on all incidents and accidents including medical

emergencies, fires, alarms, bomb threats, etc. in accordance with the mall's Operating Procedure

Manual.

Randstad/Fed Ex Barrington, NJ

Route Truck Driver 11/11-01/12

Operate Straight truck in assigned route area.

Perform daily pre-trip and safety inspections on equipment

Perform freight handling using appropriate motorized and manual equipment, including but not

limited to: forklift, pallet jack and hand truck

Recoup/repair damaged freight when necessary

Verify and complete required documentation and reports

Comply with hazardous material regulations and procedures

Collect cash or checks for freight charges, as required, and maintain required documentation

Follow dispatch instructions and communicate with dispatch as required, including but not limited

to: delays, arrivals and equipment problems

United States Army Fort Benning, GA

Petroleum Supply Specialist 03/06-05/09

Distribution of Petroleum based products on a battalion level.

Ability to fuel ground vehicles, planes and helicopters

Ammunition Supplier: Responsibilities to include sorting, counting & issuing ammunition at a

battalion level

Driver of all types of Military vehicles to include: Hummers, 2 ton Vehicles, 5 ton vehicles

Education:

Argosy University Atlanta, GA

Major-Criminal Justice 09/2013-02/2014

United States Army/IET Fort Jackson, SC

Army Basic Training 03/06-05/06

United States Army/AIT Fort Lee, VA

Advanced Individual Training 05/06-08/06

92F-Petroluem Supply Specialist

United States Army/ASI Fort L. Wood, MO

Additional Skill Identifier 08/06-09/06

88M-Motor Vehicle Operator/Truck Driver

Jefferson Davis High School Montgomery, AL

High School Diploma 09/94-01/98



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