Veterinary receptionist/technician

M elanie Moncibaiz

*** *. * * ***** Ave • M u ndelein, I L 60060 • 224-***-**** • mel i ****.**@*****.***

Career Summary

• Extensive customer service and relationship building skills

• Remarkable organizational, communication, interpersonal and time management skills

• Resourceful in gathering and analyzing information to develop creative solutions

• Demonstrates ability to direct and assist clients, and resolve administrative problems and inquiries

Employment

Vernon Hills Animal Hospital, Vernon Hills, IL 03/2012-Current

Veterinary Assistant and Receptionist

• Performs administrative and receptionist duties such as answering the phone, booking appointments, checking clients

in and out, processing payments, receiving shipments, etc.

• Handles, restrains and cares for animals in the hospital

• Assists veterinarians with animals during appointments, treatments, surgeries and dentistry

• Produces radiographs, gathers samples and performs laboratory tests to assist in diagnosis of animal health problems

• Conducts specialized procedures such as wound and bandage care, nail trims, etc.

• Performs overall duties to efficiently run the hospital and maintain daily organization

Abercrombie and Fitch, Vernon Hills, IL 08/2011-Current

Model

• Answered customers' questions and addressed problems professionally

• Helped customers select products

• During sales, I educated customers on the promotions and service offerings

• Dealt with money on the register

• Answered phones, when needed to speak to customers

Pump It Up, Vernon Hills, IL 09/09-05/11

Assistant

• Watching kids and making sure they are safe.

• Setting up rooms and maintaining everything clean and organized

• Talking to parents to make sure everything that is being done is going the way the expected.

• Setting up lunch for the kids, serving them and giving them dessert.

• Making the birthday kid feel special.

Education

College of Lake County Grayslake, IL

• Still enrolled

• Currently with 17 credit hours

• Working on an Associates in Arts Degree

• Focus of study, Pre-Vet

Mundelein High School Mundelein, IL

• Obtained High School Diploma

Skills

• Proficient knowledge of Microsoft Word, Excel, Power Point, Access

• Fluent speaking, reading, and writing Spanish ability

Contact this candidate