KISHIA HENDERSON
**** **** ***** *****• Country Club Hills, Illinois 60478
********@*****.***
PROFESSIONAL EXPERIENCE
*** ******* ******* * ******* 2014 –January 2015
Branch Manager
Recruited T ruck Drivers, Forklift Operators and Warehouse /F actory workers.
Working with minimal supervision, serviced and developed client and contractor needs and business.
Responsible for the expedient fillin g of client job orders with qualified candidates to meet and increase established billable hour
benchmarks.
Maintained quality service by following organization standards to resolve and prevent customer complaints.
Built contractor database through recruiting and new contractor processes.
Ensured integrity of file completion process by scrutinizing contractor credentials and client requirements prior to placement of contractors.
Performed administrative duties, on a daily basis, to meet Company operational policies and processes.
Prepared and participated in prioritization, overview, and other related meetings as needed.
ITT-Technical Institute F ebruary 2012 – April 2013
Career Services Recruiter
F illed 56 positions ( Nurses, IT, Engineers, Criminal Justice) in 3 months.
Worked with employers to fill various positions with graduates through a variety of sourcing methods.
Participated in campus events such as open houses, orientations, job fairs and career days.
Inputted all activity into database management system in a timely and accurate manner.
Actively participated in training development as needed both in a group and individually .
Corinthian Colleges, Inc. September 2010 – F ebruary 2012
Career Services Recruiter
Ensured that employers obtain student referral leads to fill various openings in a variety of industries.
Supervised externship training in compliance with accreditation, company policies and Education Department rules and regulations.
F acilitated the student transition from class work to externship to graduate in preparation for placement.
Achieved the extern- to- placement conversion percentage as determined by the Co llege President and company.
Westwood College November 2009 – August 2010
Career Services Recruiter
Worked with employers to fill various positions with graduates through a variety of sourcing methods.
Qualified perspective students through interview process and job coaching.
Developed exceptional r elationships with students to ensure job placement upon graduation.
Strathmore Marketing Solutions/Aerotek F ebruary 2009 - November 2009
Marketing Director ( contract) .
Sold $40,000 to $100,000 annual marketing programs.
Closed record sales during a three month sales campaign.
CareerBuilder.com May 2007 - September 2008
Senior Sales Consultant ; Recruiter ( contract)
Consultative selling CareerBuilder.com, a full product suite of r ecruiting, marketing, and advertising solution s to companies.
Identified new prospects in named accounts through cold calling & appointment setting.
Accounting Now/Kforce Finance & Accounting Staffing August 2006 - May 2007
Recruiter
Recruited and filled accounting roles in a variety of industries.
Sourced and screened candidates using job boards, social media, job fairs, referrals and local organizations.
Kishia Henderson • k ishia1@hot mail.com • 2
EDUCATION
Bachelor of Arts, Communication, May 1998
Northern Illinois University, DeKalb, Illinois
Emphasis: Corporate/Organizational Communication
Honors Graduate
TECHNOLOGY SKILLS
MS Windows XP / 2000 / NT / 9X desktop / workstation operating systems
MS Office 2007 / 2003 / XP / 2000/ 97 • Access 2003 / XP / 2000 / 97 • Outlook 2003 / XP / 2000 / 98
C2K education records and follow - up software
CRM software
ADM software
Campus view software