Ayyankalai.V
E-Mail: ************@*****.***
Personal Profile:
Team player with good interpersonal and communication skills, Coupled with
organizational abilities and an analytical mind.
A proactive learner with flair for interpreting information related to
Customer care.
Professional Objective:
To pursue a challenging career in the field of Service Sector, acquire
knowledge and contribute to the growth of the organization by using my
skills and competencies in Security Responsibilities.
Qualification:
Undergoing B.B.A. 3rd Year
Manonmaniam Sundaranar University
Professional Experience:
From June2014 to till date
Indian Detective & Security Services, Madurai
As a Operation Manager
From Nov2013 to June2014 date
Vishaal de Mall, Madurai
As a Security and Fire Safety Officer
From Oct 2011 to Oct2013
The Windflower Resort & Spa, Pondicherry
As a Security Officer. (Taking care of Guest's Activities and HR as well)
From Dec.2008 to Oct 2011
The Sunway GRT Grand, Pondicherry
Joined as a Security Supervisor & Resigned as an Asst Security Officer.
From Feb.2005 to Nov.2008
TAJ Garden Retreat, Madurai.
Joined as a Security Guard & Resigned as a Security Supervisor
Key Responsibility in Security Department:
. Making Incident Report and Note of Record
. Property Rounds
. Gate Pass Handling
. Handling Various Registers in Security Department
. Guest Handling
. Lost and Found Handling
. Handling and Maintaining Fire Extinguishers, Fire Hydrant, Sprinkler
System, Fire Alarm System and Smoke Detectors.
. Maintaining First Aid Kit
. Guest Safety Locker & Room Lock Handling
. Handling Electronic and Metallic keys of Guest Room.
. Scrap Disposal
. Training the Staff periodically on Basic Fire Fighting, First Aid,
Security SOP and Crisis Management
. Liaison with Police Dept., Immigration Dept. and Fire Service Dept. &
RTO.
Training Program Attended:
. First Aid Training Program Conducted by St. John Ambulance
Association, Madurai.
. Fire Fighting Training Program conducted by Vishnu Industrial
Products, Madurai.
. Disaster Management & Emergency awareness Program Conducted by Usha
Fire Safety, Pondicherry.
. Basic Fire Fighting & First Aid Conducted by Usha Fire Safety,
Pondicherry
. Basic Fire Fighting Conducted by Everlife Fire Safety, Pondicherry.
. Life saver program conducted by Usha Fire Safety, Pondicherry
Training Program Conducted:
. Basic Fire Fighting Program in Taj Garden Retreat, Madurai, The
Sunway GRT Grand & The Wind Flower Resorts Spa Pondicherry and
Vishaal de mal, Madurai.
. First Aid Training Program in Taj Garden Retreat, Madurai, The Sunway
GRT Grand & The Wind Flower Resorts Spa Pondicherry.
. Crisis Management & Emergency Preparedness Program in The Sunway GRT
Grand, Pondicherry.
. SOP for Security Dept in The Sunway GRT Grand, Pondicherry
Achieved Certificates
. Departmental Trainer certificate From Sunway GRT grand
. Best Employee Certificate from Sunway GRT grand
. Basic Fire Fighting Certificate from Usha Fire Safety, Pondicherry
. Life Saver Certificate from Usha Fire Safety, Pondicherry
. General Safety Awareness certificate from Usha Fire safety,
Pondicherry
. Basic Life Support & First Aid Certificate from Usha Fire Safety,
Pondicherry
. Leadership training certificate from The Sunway GRT grand
. Certified as Senior First Aider from St. John Ambulance, Madurai
. Basic Fire Fighting Certificate from Vishnu industries, Madurai
. Online Certificate of Fire Extinguisher Education and Awareness
Program.
. Online Certificate of Basic First Aid Program.
. Online Certificate of Basic First Aid and Adult/Child/Infant CPR.
. Fire Fighting Certificate From Omega School of Industrial Management
Interpersonal Skills:
. Ability to Learn Quickly
. Understanding the Concepts
. Strong Leadership Qualities
. Aggressive with a drive to achieve targets
Achievements:
. Caught Three Theft Cases from the Taj Garden Retreat, Madurai
. Caught Two Misconduct cases from the Taj Garden Retreat, Madurai
. Five missing cases were solved in The Sunway GRT Grand, Pondicherry
. Caught Twelve Theft Cases from the The Sunway GRT Grand, Pondicherry.
. Caught Nine Misconduct cases from the Sunway GRT Grand, Pondicherry.
. Caught more than 15 misconduct cases from Vishaal De Mal, Madurai.
. Seven missing cases were solved in Vishaal De Mal, Madurai.
Implementation in my carrier
. CCTV for Key areas were installed for 24/7 Monitoring.
. Walkie - Talkie were implemented for rapid Communication.
. Introduced various categories of Passes for vendors and visitors.
. Store Emergency form, Night Stay Permission Slip and Night Contract
Worker's Permission Slip were introduced.
. Parking & Traffic procedures were implemented as Safety Measure.
. Emergency Team Formed.
. Security related liaison created
Personal Information:
Father's Name : M.Velu
Gender : Male
Age & Date of Birth : 30 years & 24-08-1983
Marital Status : Married
Nationality : Indian
Address for Communication : No 148, 2nd block,
Thamarai street, LKT nagar
Madurai - 625201
Mobile: 91-848*******
Permanent Address : No.: 85D/3-East Street
Middle Lane
Thirupparankundram
Madurai-05
Tamilnadu
Languages Known : Tamil (Speak, Read & Write)
English (Speak, Read & Write)
Hindi (Speak)
Malayalam (Speak)
Reference:
Mr. Andrew Pinto
Security Manager,
TAJ Group of Hotels
Chennai
Mobile: 91-900*******
E-mail: ***********@*********.***
Mr.Sivan
Loss prevention manager
The Sunway GRT Grand
Pondicherry
Mobile: 91-958*******
Declaration
I hereby declare that the above said factors are true and correct to
the best of my knowledge and belief.
Place: Pondicherry
Signature
Date:
(Ayyankalai.V)