Insurance adjuster, experienced in both property and auto
Resume:
Gloria Giacinto
*** ********* **. ********, ** **222
*************@*****.***
SUMMARY OF QUALIFICATIONS
Knowledge of insurance policies and experienced claim handler
Extensive organization skills and articulate attention to detail
Ability to multi-task and prioritize in a pressured environment
Strong problem solving and common sense decisions
Interpersonal, communication and customer service skills
Strong computer, writing and grammatical skills
High standards of ethics and integrity
Exceptional versatility and adaptability, Transferable skills
EXPERIENCE
04/14 – 12/14
Worley Catastrophe Response / Call Center Auto
Independent Adjuster
Adjusting auto liability claims for StateFarm throughout the MidAtlantic Region and
various other states on an as needed basis to handle call volume.
01/14 – 01/14
Worley Catastrophe Response / Call Center HO2
Independent Adjuster
Reconciling Statefarm Cat Claims in the Homeowner Unit as a Steward for winter
storms throughout the Midwest and Northeast regions.
09/13 – 12/13
Worley Catastrophe Response / Call Center HRU
Independent Adjuster
Reconciling Statefarm Cat claims in the Hail Reconciliation Unit team environment for
winter storms nationwide.
02/13 – 09/13
Rizzetta Amenity Services / DMS Management Services
Community and Field Manager
Managed field and amenity services for a 1200 home community development.
Liaison between district/resident board members and district management companies.
Worley Catastrophe Response / SuperStorm Sandy 10/12 - 12/12
Independent Adjuster
Statefarm first responder for residential Cat claims in the Nassau County section of
Long Island, NY. Field claims handling wind claims quality first contact, scheduling,
inspections, sketching, photographing, documentation, dictation, reconciling to closing.
Two story and steep work as needed.
Independent Insurance Adjuster/Residential 04/12 - 10/12
Local and Cat claims investigation assisting with reports on dwellings, condos
and mobile homes. Preparing digital reports for wind, hail, fire, water and dropped
object claims. Assisting in all aspects of claims process as requested.
Certified Residential Property Appraiser – Florida and New York 11/02 - 02/09
Self Employed Business Owner / GG Appraisals Inc.
Duties included inspections of exteriors, interiors, roofs and basements of 1-4 family
properties and properties exceeding one million dollars. Responsibilities included
research, reconciliation and estimating values to secure the capital interests of lending
institutions. Met turnaround times proficiently supporting deadlines with understanding
and respect to confidentiality laws. Trained and supervised appraiser trainees.
Real Estate Broker – Florida and New York 11/02 - 02/09
Self Employed Business Owner / Kiss Realty Service / About Realty Corp
Negotiating, advocating, communicating and overseeing all operations of business.
Proficient in legal and insurance issues affecting residential and commercial properties
Hired, trained, and supervised all agents/realtors, secretary and supporting staff.
Responsible for all business matters including fiduciary and financial responsibilities.
Record keeping.
EDUCATION
Worley – Louisiana
State Farm Policy and Estimatics
National Claims Adjusters - Florida
AI Tech – Florida
All Lines Adjuster Course
Xactimate 27.5 – Adjusting, Estimating, Sketching and Scoping Loss
Empire State College – New York City
Bachelor of Science 3.65 GPA
Merrill Institute and Appraisal Education Network – New York
Real Estate Education Center / New York Real Estate Institute – New York
CERTIFICATIONS
Florida License #W108403
Licensed in TX, AL, DE, GA, IN, KY, LA, MD, MN, MS, NC, SC, OK and WV
State Farm Certification
Citizens Certification - expired
TWIA Certification - expired
Rope & Harness Certification #100174
Xactimate 27.5 – Certified - Level 2 #1003446
Certified Appraiser Licenses – FL #RD5204 and NY #45000072 (Reference Only)
Real Estate Broker Licenses – FL #BK3123147 and NY #31G1095416 (Reference Only)
REFERENCES
Tom Wayman - Educator and Independent Adjuster
Dale Parks – W orley Manager Auto / Maryland
Lila Bartlett – State Farm Manager / Texas
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