Operations Mgmt, Customer Service, Property Mgmt, Administrative

Location:

Posted:

February 10, 2015

Catherine St. Clair

***********@***.***

Employment Background includes:

CrossCom National LLC, Tulsa OK 2014 – Present

Administrative Assistant

Administrative position for a new tech support group located in Tulsa. The company nee ded help in various aspects of running the office. The role

included HR functions, assisting with getting new people set up and familiarized with the work environment, monitoring time s heets and

adjustments, assisting with expense reports and anything from making coffee to coordinating travel. The position is a temporary one.

Real Estate Management, Oklahoma 2012 – Present

Part time management of three privately held properties from turn key to maintenance and rent collections.

Green Is Good LLC, Indianapolis Indiana 2009 – 2011

Customer Support Manager

Startup Company – I provided sole customer support for inquiries and issues relating to the sale and shipment of diverse products.

Additional role Included logistics in the coordination of transportation for pickup and delivery. The position allowed me to work remotely once I

moved to Oklahoma.

Dish Network LLC

Program Manager, Englewood Colorado 2007 - 2008

Administrative management and Inventory support to a specialized Team in Commercial Department. Ensured schedules were met; inventory was

adequate to complete jobs, handled day to day operational functions and worked closely with purchasing department for requisi tions and purchase

orders.

Service Manager, Englewood Colorado 1997-2007

Mid- level Management in Operations overseeing day to day functions in office and warehouse environments, including customer resolutions for

internal and external customers. Inventory control and cycle counting. The management and productivity of the order entry pro cessing teams and

warehouse production team were my responsibility. My skill level was such that I participated with user acceptance testing fo r three software

application upgrades in Oracle.

Property Management, various locations 1985-199

Operational management of apartment communities throughout the US. These properties were all multi unit family communities ranging from 48

units to 174 units. All office procedures were my responsibility and included marketing, leasing, hiring, rent collections, reports and handling

resident issues. I have worked for both private owners and property management companies.

Certifications:

Building Owners and Managers Institute (BOMI)

Facilities Management - Facility Operations and Fundamentals

Property Administration – Budgeting and Accounting

Mountain States Council

APICS Supply Chain Management

Supervisory Program

Conflict Management

Skills Summary

Office management, Budgeting and Planning, Customer Service, Procedure Management, Vendor relations, Employee training and hiring

Proficient user in most software applications used in day to day business in addition to typical office equipment used in the workplace