Software Training

Jeffrey J. Greene

**** * **** *, *****, UT ***** *******.******.***@*****.*** 801-***-****

Information Systems Experience

Interpersonal Skills- strong interpersonal, analytical, problem solving, and communication skills

Process Analysis & IS Project Management- strong knowledge in the role of programs/systems analyst, the use of analysis tools, and

agile development practices for managing IS analysis projects

MS SharePoint- strong knowledge of designing, development, maintenance, coding within SharePoint

Graphics Design- strong skills in graphic design using Adobe Photoshop, Illustrator and other software

Microsoft- strong skills in Windows, Excel, Access, Word, PowerPoint, Office

Web Based Applications- basic knowledge of website design applications such as Expressions, Adobe Dreamweaver, IIS, Apache,

XAMPP and programming languages such as HTML, PHP, MYSQL, JavaScript.

Database Fundamentals- strong knowledge of database theory and design with the ability to query data using structured query language

(SQL) IBM Cognos, Microsoft Access, and ORACLE

IBM Cognos Business Intelligence- strong knowledge of Cognos software and business analytics

Data Structures & Java- basic knowledge of object-oriented computer programming using the Java programming language

Telecommunication & Security- basic knowledge of management and implications related to securing information systems, with

focuses on Access Control, Site Security, Attack Methods, Cryptography, E-mail security, and incident response

Employment Experience

BAE Systems Inc. – System Program Analyst/Service Desk (Sept 2014 – Present)

• Provided local and remote IT support for maintenance and support of hardware and software

• Developed user manual for how-to/self help for Integrated Data Repository/Environment/other software

• Set up/Configured/Managed Windows 2012 R2 Server

• Manage user accounts, authorization, and authentication through Active directory and all software applications

• Developed/managed/maintained JIRA scrum/workflow/service desk software

• Developed Bootstrap software for front end portal/website

BBH Consulting – Program Analyst (Nov 2012 – Sep 2014)

• Analyze multiple government programs within A-10 fighter aircraft program

• Thoroughly review incoming suspenses to task accurately and promptly

• Review inputs for completeness, clarity and compliance

• Correct statistical data, grammar, structure, and presentation

BBH Consulting – Software Developer (Oct 2010 – Nov 2012)

• Developed, designed, and tested government data reports using IBM Cognos Report Studio

• Developed government hazardous material dashboard for increased tracking capability for accountability purposes using IBM

Cognos with heavy customer interaction

• Developed training booklets for training classes on hazardous material dashboard

• Developed multiple databases for tracking and reporting using Microsoft Access

• Developed BBH Consulting Website using Microsoft Expressions and Adobe Dreamweaver

BBH Consulting – Supplier Quality Assurance Requirements Analyst (Dec 2009 – Oct 2010)

• Reviewed F-22 Raptor inspection criteria for accuracy

• Reviewed inspection discrepancies with aircraft engineers to work out solutions

• Ensured inspections accomplished on time

United States Air Force – Support Section Supervisor (May 2008 – August 2009)

• Ensured $2.3 million worth of aircraft test/maintenance equipment inspections completed, ensured in service

• Precision Measurement Equipment Laboratory (PMEL) point of contact on $1 million of aircraft test equipment

United States Air Force –Gun Shop Supervisor (Jan 2005 – Jan 2008)

• Supervised/performed dis-assembly/re-assembly of GAU-8 and A61A1 aircraft machine guns for inspections

• Troubleshot gun systems and ammo loaders for electrical and mechanical problems

• Supervised End Of Runway (EOR) for in-flight emergency/jammed gun procedures

United States Air Force – Weapons Load Crew Chief (1998-2005)

• Supervised 3-person weapons load crew

Education

• University of Phoenix Bachelors of Science in Software Engineering – completion date Fall 2015

• SharePoint 2010 advanced training course

• IBM Cognos Conference- attended multiple training classes for Cognos 10

• Multiple Pluralsight training videos

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