Customer Service Security Officer

Ashley Williams

*** ******* ***#**

Pinole California, 94564

510-***-****

******************@*****.***

OBJECTIVE: SECURITY OFFICER

RELATED EXPERIENCE:

Securitas Security

Security Supervisor (10/11-07/14)

Manager: Portia Carroll

. Makes sure all officers have reported to work & assigned duties

. Inspects the security team to ensure they are wearing their uniforms

properly & have all their equipment

. Organizes the work schedule, including the officers rotations and

breaks

San Pablo Casino

Security Officer (10/09-10/11)

Supervisor: Melvin Lee

. Provided the highest quality customer service to all casino guests,

employees, departments & vendors

. Observed all activity in an assigned area to ensure safety of all

guests and employees

. Assisted cash operations personnel with hopper fills

. Assisted security shift supervisor in detention of guests

. Completed all reports in a timely manner

AILLIED BARTON SECURITY SERVICES

Security officer (11/07 to 08/09)

Supervisor: Cathy Atkins

. Diligently observe CCTV monitors fixed on assets and entrances

. Sign out and check in access badges at the Qualcomm Corporation

headquarters

. Patrol, observe and report the building at regular intervals

Universal Security Solution

Security officer (01/07 to 11/07)

Supervisor: Mark Rodriguez

. Secure an Executive/Pilot parking facility at San Diego International

Airport

. Politely deescalating and redirecting unauthorized patrons to the

proper parking lots

. Take detailed notes in a daily journal of incidents and situations

Other Employment:

State of California

In Home Support/Care worker (02/06-3/10)

Supervisor: Cynthia Sanford

EDUCATION AND CERTIFICATIONS:

. Contra Costa College/ Received Degree 07/13

. AA Stagg High School-Graduated / Received diploma 06/04

. First Aid Certification

. CPR Certification

. Guard Card

. Handcuffs Training

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