Customer Service Sales

JULIE LEGGETT

**** ******** **. * #*** Seattle, WA 98102 206-***-**** *********@*****.***

OBJECTIVE To obtain a position in an upbeat salon or spa environment that will utilize my

customer service skills, experience in skin care and make-up, and personality.

Excellent customer service skills and experience working in high-volume salons

SKILLS •

Proficient in STX, SalonPro, ProSolutions, and SalonBiz software

•

Highly skilled at make-up applications and lessons

•

Knowledge of several hair, skin, and make-up lines; eager to learn more

•

EXPERIENCE CREPE ARTIST at CREPERIE VOILA

Seattle, WA – July 2013 to Oct 2014

• Prepared crepes for high-volume of customers including during special events

• Opened and closed restaurant and performed daily accounting duties

• Maintained daily side-work list along with stocking, cleaning, and prep work

SALES ASSOCIATE at LUSH COSMETICS

Seattle, WA – Sept 2012 to Sept 2013

• Assisted guests in selecting products that best fit their personal needs

• Social media and party planning for Westlake store

• Maintained visually appealing and effective displays for entire store

SALON COORDINATOR at GARY MANUEL SALON

Seattle, WA – Jan 2010 to Sept 2011

• Provided positive guest experiences in fast-paced, high-volume salon

• Resolved customer concerns with quality communication and support

• Performed daily accounting duties to open and close salon

SALON COORDINATOR at FINLEY & PHILLIPS SALON

St. Petersburg, FL – May 2009 to May 2010

• Provided excellent customer service to salon guests at front desk

• Performed daily accounting duties

• Maintained and ordered monthly inventory

ESTHETICIAN/RECEPTIONIST/MAKE-UP ARTIST at SALON JACK

St. Petersburg, FL – Feb 2007 to Sept 2008

• Created repeat business with outstanding customer service to guests

• Performed daily accounting duties to open and close salon

• Hired and trained new staff

ASSISTANT MANAGER/MAKE-UP ARTIST at MAC COSMETICS

Houston, TX and Albany, NY – 1998 to 2007

• Demonstrated upcoming and on-trend make-up to customers

• Applied make-up and taught make-up lessons

• Hired, trained, and scheduled staff

ESTHETICIAN/MAKE-UP ARTIST at ACQUA SALON AND SPA

St. Petersburg, FL – Jan 2005 to Feb 2006

• Performed make-up applications, facials, waxing, and body treatments

• Mentored staff to enhance salon development and increase productivity

• Achieved high monthly retail sales goals

FULL SPECIALIST LICENSE IN ESTHIOLOGY

EDUCATION

Aveda Institute in St. Petersburg, FL – Dec 2005

• Graduated with Honors

• Washington State License in progress

Available upon request

REFERENCES

Contact this candidate