Customer Service Medical Billing

Gina Brown

Accounting/Medical Billing Associate at Allstate Insurance Company

Paris, TX - Email me on Indeed: indeed.com/r/Gina-Brown/fd3b287e741cf17c

To Obtain Customer Service/and or Insurance Medical Billing position. Committed to exceptional customer &

Quality, service-minded, team player, detail-oriented, with ability to multi-task and a fast learner.

WORK EXPERIENCE

Records Clerk

City of Paris Police Department - Paris, TX

Responsibilities

Greet Customers, pull and set up All Open Records Request for Public or City Government request. Generate

Accident, Incident and Offense and Police Reports. Order Office Supplies, Invoice customers, send out reports

daily for Insurance companies and general public. Answer phones, type,data entry and filing.

Accomplishments

Fema Certificate

Skills Used

Customer Service,Typing, fiing,,data entry, Microsoft Outlook, Windows7,Microfiche, Laserfiche,

Retail Sales Associate

Lifesavers Foundation Upscale Resale - Irving, TX - July 2012 to September 2013

Responsibilities

• Customer service/sales

• Implemented & Constructed a layaway plan for the store and customers,which increased sales.

• Generated new customers by advertising online and buying advertising space on small newspapers such

as Greensheet which improved sales.

• Assigned to Childrens department, sales, inventory, arranged clothing and furniture displays. Responsible

for cash drawer and batching deposits.

Accomplishments

• Implemented & Constructed a layaway plan for the store and customers,which increased sales.

Skills Used

Customer service/sales,Cash handling experience,inventory, data entry,answering incoming calls, assisting

customers with questions,concerns, and personal buyer/assistant for some regular customers who didn't have

the time to shop but would depend on me to pick out clothing and outfits for their events and social gatherings.

Accounting/Medical Billing Associate

Allstate Insurance Company - Irving, TX - June 1993 to December 2011

Insurance

• Established auto and property claims nationwide by collecting required information from customers to

establish claims. Call Center enviroment.

• Handled high volumes of claims, production base of 200claims per hr. in a timely manner.

• Developed strong relationship with customers by showing empathy and providing proper information in a

timely manner, followed strict state guideline for proper processing,attentive daily of updates and changes.

• Awarded for high volumes of settlements on various occasions.

Until Job was outsourced to India and I was laid off...

EDUCATION

CNA:Certified Nurses Aide ID#NA08945195 08/08/2013

CTK Healthcare-Nurses Aide: CNA:Certified Nurses Aide ID#NA08945195 08/08/2013 - Irving, TX

2013 to 2013

Business Administration and Management

Paris Jr College - Paris, TX

CERTIFICATIONS

CNA:Certified Nurses Aide ID#NA08945195 08/08/2013

August 2013 to August 2015

CNA:Certified Nurses Aide ID#NA08945195 08/08/2013

ADDITIONAL INFORMATION

SKILLS:

Accounting, Medical Billing, Data Entry, Typing, Filing,Copying,faxing,and knowledge of Excel, Wordperfect,

Microsoft Outlook, and Insurance claims.

Contact this candidate