Customer Service Medical

Jennifer Vargas

***** **** **. • Houston, Texas *7047 • 832-***-**** •

*****************@*****.***

Objective

To obtain a challenging position as a Bilingual Medical Office Administration

Specialist in a health environment that will allow me to utilize my skills and experience

to promote positive outcomes

SPECIALIZED COURES AND SKILLS

CPT/ICD-9/ HCPS Medical Manager Customer Skills

Insurance Verification Medisoft Phone Etiquette

Human Resources Management Skills Excellent Communication

Health Unit Coordinating Microsoft Office Reliable

Scheduling Data Entry Self-Motivated

Education

Fortis College Houston, Texas February 2013

Medical Office Administration – Diploma

Professional Highlights

Aeropostale Houston, Texas May 2012-December

2012

Customer Service /Greeter

Provided customers with fast, friendly and efficient service, both in person and via

telephone

Recommend, select, and assist locate or obtain merchandise based on customer needs

and desires.

Assisted with inventory control, placed orders and restocked, set up display signs on

floor, shelves and counters.

Silver Line Montessori School Houston, Texas August 2012-December

2012

Teacher

Implemented instructional activities that contributed to a climate where students are

actively engaged in meaningful learning experiences.

Identified and modified instructional resources to meet the needs of the students with

varying backgrounds, learning styles, and special needs.

Maintained effective and efficient record keeping procedures.

Provided a positive environment in which students are encouraged to be actively

engaged in the learning process.

Communicated effectively, both orally and in writing, with students, parents, and

other professionals on a regular basis.

Collaborated with peers to enhance the instructional environment.

Ensured that student growth and achievement is continuous and appropriate for age

group, subject area, and/or program classification.

Established and maintains cooperative working relationships with students, parents,

and schools.

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