Administrative Assistant Customer Service
Resume:
Katrina Fraser
Dartmouth, NS B*Z 1A7
Home Phone: 902-***-****
E-mail Address: **************@*******.***
EDUCATION
Medical Administrative Specialist, Diploma 2012
Eastern College, Halifax
Real Estate License Certificate 2009
Nova Scotia Association of Realtors
Dartmouth, NS
Academic Grade 12, Diploma 2007
Cole Harbor District High School
Dartmouth, NS
QUALIFICATIONS
Field placement working in a Good written and verbal
medical office communication skills
Proficient in medical terminology Accurate customer and public
and dictaphone transcription relation skills
Ability to sort, index, prepare, Microsoft Office (Word, Excel, Database,
categorize, and file manage Outlook, Access and PowerPoint)
Working knowledge of MOM Ability to manage stressful situations
Always willing and able to learn Ability to multitask and prioritize
new skills workload to meet deadlines
EMPLOYMENT HISTORY
Accountant Assistant/Administrative 2013 - Present
GD Brokerage INC.
Accounts payable, accounts receivable
Process transactions (Bank
deposits, cheques, petty cash etc.)
Billing
Receive, sort, and distribute incoming &
outgoing mail
Filing
Administrative Assistant June 2013 - Present
Shannex Enhanced Care
Operating reception
Filing reports, data entry, distributing mail
Katrina Fraser Page 2 (Employment Histor y Continued)
Medical Administrative Assistant Summer 2013
Dr. Davis Office
Reception duties
Schedule and confirm appointments
Clerical duties, filing, sorting
Manage billing
Administrative Assistant Fall 2012
Capital District Health Authority
Operated receptionist
Completed data entry, filing medical records
Provided coordination and administration support to a
dozen projects that crossed all areas of Public Health
Customer Relations Representative 2010-2011
Online Support
Handled payments and billing inquires
Activated new accounts, and maintained client’s accounts
Sales Person 2009-2011
A&H GMAC Real Estate
Provided customer service to clients who were buying and selling homes
VOLUNTEER
Administrative Assistant June 2013 - Present
Canadian Red Cross
Operating Reception
Greeting clients as they enter the office
Data entry, distributing mail, faxes
Handling orders for health equipment
Administrative Assistant November 2012 - Present
Styles by SD
Operating reception
Greeting clients, scheduling appointments
Filing report
References Available Upon Request
Contact this candidate