Harlene H. Ara ez
*** ****** ***** ****. *****, Cavite +63
917-***-**** ***************@*****.***
Summary
Seeking a position with challenging responsibilities
where I can use my communication and organizational
abilities to make an immediate contribution while growing
my skill set to become a significant asset to the
organization.
Skills
Confident interpersonal skills including client
relationship building developed in both corporate and
retail environments.
Excellent oral and written English; American accent with
precise grammar and spelling.
Strong planning and coordination skills and ability to
execute despite challenges and barriers.
Management skills including Excel based accounting,
forecasting, and scheduling.
Well organized, punctual, and reliable.
Experience
October 2014 Business Development Manager, RP Prototype.
- Present Corporate sales into the European industrial design
market for this leading rapid prototype provider.
Responsibilities include sales strategy, market outreach,
prospecting, business development, and client
relationship management. Additionally, responsible for
payroll and tax calculation.
January 2014 Bookkeeper (part-time), Code Crew Ltd.
- Present Maintain the books used for tax submission and management
analysis for this Hong Kong-based company that has sales
in the US and UK, and operations in the Philippines.
Download and enter multicurrency data in company
journals, reconcile accounts, prepare books for corporate
accountant and independent auditor.
June Fraud Analyst, Paragon ICC
2013-July Responsible for fraud detection and document validation
2014 for this online gaming industry leader. Consistently
earned 100% monthly quality scores, and was a top
performer when evaluated for quality, productivity, and
punctuality. Offered team lead position with management
track opportunities; however, the department was closed
due to global resource reallocation.
January 2013 Acting General Manager, A & H Meat Shop
- May 2013 Supervised sales, butcher, and delivery staff.
Responsible for wholesale sales, inventory, accounting,
and reporting.
October 2012 Inbound Sales Representative, SPI Global
- December Received cable TV orders, prepared account summary,
2012 managed payments and provided excellent customer support.
Left to fill an urgent vacancy in the family business
caused by an illness.
June 2012 - Secretary/Assistant Manager, Spazzio Italian Restaurant
September Managed this Italian restaurant in Kuala Lumpur as
2012 replacement to the day manager. Performed secretarial
tasks for the owners with very little supervision
required. Left to return to the Philippines.
Summer 2011 English Teacher, Hana Overseas Language Institute
Taught ESL /TOEFL to children aged 10-13 at this summer
camp in Cavite. Was considered an engaging tutor and
well-liked by parents and students. Contract ended at the
end of summer.
June 2009 - Call Center Travel Agent, Aegis PeopleSupport/Expedia
September Organized hotel, flight, and car rental bookings for the
2009 Expedia account. Provided customer support for changes
and cancellations as needed. Regularly rated 100% in
customer satisfaction surveys. Resigned due to schedule
conflicts with studies and hospital OJT.
Education
2007 - 2010 Bachelor of Science in Nursing, Emilio Aguinaldo
College-Cavite
2005 - 2007 Bachelor of Science in Midwifery, St. Joseph College
2004 - 2005 Started Bachelor of Science in Accountancy
(incomplete), De La Salle University
Personal Data
Birthdate: April 15, 1987
Civil Status: Single
Foreign Experience: Lived in Malaysia for 6 months