Customer Service Data Entry

Cindy Jones **** Carroll Street • Brooklyn, New York 11225 Email:

*********@*****.***

Qualifications Summary

A results-driven individual with success in effectively handling clerical functions as well as displaying the ability to work well with

others. Known for effective interpersonal skills while keeping composure during stressful situations, while maintaining strong

relationships with clients and colleagues. Exceptional organizational and planning skills, as demonstrated in exceptional

administrative and clerical support functions throughout work history. Looking to utilize work experience in order to immediately

contribute to individual and organizational success. Recognized for showing the ability to multi-task on a daily basis. Key Skills

Include:

Customer Service • Written & Verbal Communication • Clerical Functions • Time Management • Data Entry • Planning &

Organizing • Team Collaboration • Schedule Coordination/Meeting Arrangements • Microsoft Word & Excel

Work and Volunteer Experience

Garden of Prayer, New York, New York 2014-Present

Secretary

Key Contributions and Accountabilities:

Charged with answering telephones in a professional manner and giving information to callers, taking messages, or

transferring calls to appropriate staff members.

Achieve better than average results on a daily basis by maintaining schedules and arranging

meetings for Church staff.

Follow work procedures and schedules as well as work with other staff members to maintain an effective workflow.

Maintain daily workflow by operating office equipment such as fax machines, copiers, and phone systems, and

utilize Microsoft office programs, such as word and excel.

Ronnie Mills, New York, New York 2010-2013

Office Assistant

Key Contributions and Accountabilities:

Utilized effective communication skills in order to effectively deal with Mr. Mills clients while building

strong rapports on a consistent basis.

Accepted full responsibility for making Mr. Mills travel arrangements in an efficient manner in order

to maximize business efforts.

Held accountable for effective office operations by ensuring all office equipment, such as the printer, copier

and fax machine remained functional at all times.

Displayed effective communication skills by handling all incoming calls and emails as needed and made bank

deposits when requested.

American Transit Insurance Company, New York, New York 2007-2008

Data Entry Clerk

Key Contributions and Accountabilities:

Prepared, compiled and sorted documents for data entry then accurately inputted, scanned and tallied the end of day

checks.

Executed daily functions by adhering data integrity and security policies and work with team leadership in the

event any changes are made to policies.

Performed other duties as required, such as answering phone calls in a professional manner in

order to contribute to quality customer service.

Agnes Dempsey, New York, New York 2004-2006

Personal Assistant

Key Contributions and Accountabilities:

Tasked with handling Ms. Dempsey’s appointments both business and personal in order to maintain

her schedule throughout each day.

Held responsible for running her errands throughout the week, such as picking up clothes at cleaners, taking her to

and from bank and in some cases made her deposits and withdrawals if she did not have the time.

Education

Cindy Jones 1730 Carroll Street • Brooklyn, New York 11225 Email:

*********@*****.***

Hunter College, New York, New York

Legal Studies (Enrolled for January 2015)

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