Customer Service High School

Deborah Marie Elliott

**** ********* ***** *********, *******, Georgia 30331 502-***-**** *************@*****.***

I am an administrative supervisor with training in managing office procedures and administrative activities. I am proficient in word processing, typing, filing and a plethora of several other administrative duties. With an expertise in customer service, accountability, employee relations, mentoring and conflict resolution. I have spent the past 4 years in the United States Marine Corps and have embraced the core values of honor, courage, commitment. I look forward to using the leadership traits that have been instilled in me. I’m not only looking for a job, I’m looking for a career in which I can grow and flourish and grow.

PROFESSIONAL EXPERIENCE

UNITED STATES MARINE CORPS

ADMINISTRATIVE CHIEF, CAMP PENDLETON, CA MAY 2013- NOVEMBER 2014

• Drafted, edited and maintained over 50 time sensitive documents

• Maintained and supervised 100% accountability for over 500

personnel.

• Trained over 100 personnel in administrative procedures.

• Provided exceptional customer service to over 1000 personnel with

various administrative issues and concerns

• Created standard operating procedures for current and future

employees.

• Responsible for the daily administrative operations within the HR

branch office.

WAREHOUSE CLERK JULY 2011- MAY 2013

• Picking, packing and shipping military gear to supported units.

• Accountable for the inventory of over 20 million dollars in serialized

military equipment.

• Helped establish and implement procedures for several successful

wall-to-wall inventories.

• Supervised and Mentored 20 military personnel.

• Helped in the successful outcome of over 15 internal and external

audits.

• Trained over 30 military personnel in the certification for the

International Organization for Standardization.

UNITED STATES POSTAL SERVICE

MAIL PROCESSING CLERK, LOUISVILLE, KY SEPTEMBER 2007-DECEMBER 2010

• Processed and hand sort mail for the rural and city zones.

• Helped to process time sensitive mail for the Census Bureau.

• Helped train new employees on the standard operating procedures.

• Contributed to the successful processing of over 50 million dollars in

checks, money orders and cash payments to local banks and corporations.

EDUCATION / TRAINING

• 2013 Stability Support Operations, United States Marine Corps

• 2013 Legal Record Keeping, United States Marine Corps

• 2013 Legal Administration Clerk by Correspondence, United States

Marine Corps

• 2012 Record Keeping, United States Marine Corps

• 2012 Applied Logistics, United States Marine Corps

• 2012 Basic Warehousing, United States Marine Corps

• 2012 Personal Financial Management, United States Marine Corps

• 2011 Enlisted Basic Warehousing, United States Marine Corps

• 2011 Recruit Training Master FY11, United States Marine Corps

• 2006 Graduated Fern Creek Traditional High School, Louisville, KY

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