DeAnna Case
Houston, TX
*7095
********@*****.***
PROFILE Professional and devoted individual with over ten years experience in
the accounting field. Skilled in employee management, customer
relations and costs benefits. Team player with the ability to create and
maintain a positive team environment. Dedicated to process
improvements to benefit the bottom line of the company.
WORK HISTORY
2001 - 2014 Manufacturing and National Accounts Credit Manager
Goodman Manufacturing, Inc.
Houston, TX
Responsibilities:
• Analyze the financial stability of potential customers.
• Manage accounts averaging a total of $3.1 billion sales per
year.
• Manage collection efforts of company-owned distribution
accounts, manufacturing distribution accounts and national
accounts.
• Negotiate pay terms of financially troubled accounts.
• Interfaced with 200+ branch managers and personnel.
• Provided upper management monthly status reports.
• Managed a team of 9 employees.
Accomplishments:
• Raised the average percent current from 76% to 96.6%
current over a span of 11 months. Maintained an average 94-
96% current.
• Lowered the average 90+ day past due from 13% to less
than .01% over a span of 13 months. Maintained an average
of .1 - .01% 90+ days past due amount.
• Aided in the design and implementation of online dispute
reporting and resolution yielding significant operating margin
improvement.
• Aided in the design and implementation of online customer
account accessibility thus strengthening customer relations
and decreasing internal operating expenses.
• Interfaced company acquisition.
1999 - 2001 Payroll Supervisor
Bass Enterprise Production Company.
Fort Worth, TX
Responsibilities:
• Supervised payroll processing for approximately 700
employees.
• Ensured properly execution of withholding, and deductions
associated with net pay.
• Managed the distribution of paychecks and arranged direct
deposit programs.
• Prepared and filed quarterly and year end taxes
• Balanced and reconciled payroll bank accounts to ensure
general ledger posting accuracy.
EDUCATION
2012 University of Phoenix
GPA: 3.8
Business Management with a Concentration in
M arketing
SKILLS
• Team Building
• Analytical Skills
• Process Improvement Skills
• Mediation Skills
• Multi-tasking
• Proficient in Power Point, Excel, and Microsoft Word
• Proficient in Cforia (Credit/collection chargeback
management order-to-cash program)
• Proficient in Mincron software system
• Dun & Bradsheet experience
• Proficient in AS400 system
REFERENCES
Available on request.