Human Resources Management

John Lindner

SPHR, Certified Mediator, Certificate of Organizational Development

**** ***********, ********, ** *****

Cell 312-***-**** acn855@r.postjobfree.com

EXECUTIVE SUMMARY

Business executive with diversified experience in publishing, professional

services, data information, and high technology industries. Recognized by

senior management as a collaborative member of executive team and innovator

of talent management strategies. Skilled at aligning Human Capital

initiatives with key business drivers to enhance organizational and

financial performance. Strong understanding of business fundamentals, P &

L, and all business functions. Insightful. Perceptive. Tenacious. Straight-

taker.

PROFESSIONAL ACCOMPLISHMENTS

LEADERSHIP AND CHANGE MANAGEMENT

. Led strategic and long term transformations from B2B service-delivery

to client consulting and project-based firm.

. Overhauled incentives and reward systems to drive corporate goals and

organizational transformation.

. Worked with CFO's to implement project accounting principles,

implement rigor in business decision-making, and drive flexible

budgeting principles driven by volatile project revenues.

. Reorganized and aligned corporate structures to drive project and

consulting priorities vs. functional goals.

. Coordinated and conducted Town Halls and other effective communication

strategies to create alignment.

STRATEGY, SALES AND MARKET POSITIONING

. Represented companies as speaker and key executive representative at

various industry events, conferences, and expositions.

. Coordinated senior management offsite planning meetings and internal

strategy sessions to analyze market conditions, business performance,

and create new market focus.

. Personally negotiated, sold and delivered $1m in revenue for first

year of startup business.

. Led market studies and client-focused industry analysis, focus groups,

and other data to assess corporate performance and perception.

Redesigned corporate website creating brand and social media

strategies to pursue profitable lines of revenue.

WORKFORCE TRANSFORMATION

. Created new operating models that shifted workforce and company from

subject matter experts to consultative project teams.

. Implemented executive coaching and presentations skills for executive

and "high potential" leadership skills upgrade.

. Designed programs for senior and mid-level leadership development that

included off site strategy meetings, management training, management

skill development, emotional intelligence, and financial education.

. Revamped performance management tools- setting new direction for

competencies, values, performance management, and development plans.

. Designed and delivered experiential training and development programs

for executives and managers that included topics such as emotional

intelligence, consulting skills, generational barriers, change

management, and succession planning.

TALENT MANAGEMENT and TALENT ACQUISITION

. Created a flexible project staffing ecosystem to dramatically reduce

operational and project costs leveraging top talent for client project

and succession planning.

. Increased candidate flow by establishing multiple pipelines of

candidates through hiring extensive international network of industry

leaders and technical experts for projects.

. Developed contractor partnerships for contingent project work and

permanent placement and created cutting edge temporary to permanent

placement strategy for all levels and unique partnerships.

. Designed innovative internal databases and salary structures for

flexible project staffing and utilized innovative contracting terms

and flexible work arrangements for freelance and staff employees.

. Created and implemented interviewing systems and tools utilizing

competencies and new assessment platforms.

BENEFITS and COMPENSATION STRATEGY

. Conducted comprehensive benefits service-level review and financial

analysis of benefits offerings. Evaluated and selected new brokers.

Created voluntary migration to consumer-driven health plans via

creative pricing strategies.

. Kept costs 5-8% below industry averages through plan redesigns and

migration to consumer health plans. Added new voluntary benefits and

services, and automated open enrollment.

. Instituted market pricing strategies to assess market competiveness

and to streamline internal salary structures. Controlled cost and

diverted funds towards top performers.

. Simplified salary structure and bonus plans for improved return on

investment. Designed and improved long-term incentives and profit

sharing programs.

PROFESSIONAL EXPERIENCE

Sagres Consulting, LLC, Chicago, IL

2013 to present

Sagres is a management consulting firm providing strategic and tactical

support to medium and small firms in marketing, strategy, organizational

design to enhance performance and streamline operations. Firm launched

operation in late 2013.

Strategic Consultant

Major Accomplishments: Assisted clients in a variety of support

projects including benefit vendor selection, talent acquisition

redesign, strategic sourcing, reduction-in-force support, compensation

program redesign, and leadership training.

Clients include: DPG Management, Aurora Investments, Educational

Insights, Daigger, C&K Markets, and Heathrow Scientific.

CHECKProz, LLC (A division of The Quarasan Group), Chicago, IL

2011 to 2012

CHECKProz, is an editorial services company providing editorial services to

digital and print publishers. Company created from ground up including

business processes, client development, sales and marketing, and service

delivery. Reached $1m in sales in first year.

President

Major Accomplishments: Selected to launch and lead a spin off division

for Quarasan. Established operational plan, led marketing and sales

operations, and hired staff. Full P & L responsibility. Effectively

managed cash flow and expenses based on funding restraints and

projected revenue. Developed online presence and social media

strategy. Chief sales person and relationship manager for all clients.

Created branding identity and strategy for industry recognition. Hired

staff, established recruiting processes, and trained members on newly

developed operational processes. Created a sales strategy and virtual

workforce to minimize costs low and to create productive job leads.

Optimize staff skills and new niches to expand service offerings in

profitable areas while constricting services in unprofitable services.

The QUARASAN Group, Chicago, IL 2005 to

2011

Quarasan is a K-12 educational publishing professional services company

that develops creative design, consulting, and support to large publishing

clients. Services and staff include editorial development, project

management, creative design, photo research and creation, and composition

services. Consultative support provided from early market assessment

through program delivery.

Vice President, Human Resources and Support

Major Accomplishments: Created performance management curriculum for

middle management to improve personal productivity, delivery on

customer requirements, reduce overhead costs, and increase employee

satisfaction.Assumed additional responsibility for leading operational

functions- technology, contingent workers, building and facilities

management, and administrative support. Created flexible staffing

model to address industry downturn and reduce costs. Selected and

implemented new recruiting workflow and applicant tracking systems.

Established new processes and accountabilities while reducing time to

fill. Increased and monitored performance criteria and standards.

Coordinated staffing cutbacks, realignments, and large-scale change

management initiatives. Served as consultant to peers in

implementation of new divisional strategies. Successfully coordinated

all employment and human resources legal cases. Worked with project

teams, clients, and senior executives on live work and project

delivery. Reengineered and dramatically simplified compensation

structure to facilitate cultural shift. Created innovative bonus

structures.

ANEXSYS, LLC, Chicago, IL

2000 to 2005

Anexsys, LLC was a $100m emerging technology-services company delivering e-

commerce solutions and web-enabled platforms to government agencies and

payment systems for large commercial clients. Services included design and

development of web applications and databases to hosting and back-end call

center support. Supported multiple office locations.

Vice President, Human Resources

Major Accomplishments: Integral member of due diligence teams.

Evaluated human resources components of acquisition targets.

Coordinated company-wide reorganization efforts including reductions

in force, new position development, senior management changes, and

employee communications. Doubled employee population within 12-month

period. Designed and initiated a 360-feedback process. Implemented

project evaluation process to drive stronger accountability to

customer commitments. Launched succession planning and leadership

development process. Reduced time to fill open positions by 38% and

cost to fill by 47%. Implemented a web-based Learning Management

System platform. Identified cultural and environmental deficiencies

via climate study interviews and surveys. Re-designed long-term

incentive. Regularly presented and reported compensation data and HR

policy information to Board of Directors.

TRANSUNION CORPORATION, Chicago, IL

1990 - 2000

TransUnion is a $1billion international leader in consumer credit

information and related products and services with 3700 employees

worldwide.

Director, Organization Development & Quality

Director, Corporate Human Resources Services

Director, Employment and Associate Relations

Manager, Employment and Employee Relations

EDUCATION, CERTIFICATIONS, AND SKILLS

Miami University, Oxford, OH, Bachelor of Science, Personnel Management

Certified as a Senior Professional in Human Resources (SPHR)

Certified Mediator from CDR

Instructor, Northern Illinois University, SHRM certification program

DePaul University, Certificate of Organizational Development

Member of SHRM and HRMAC, Tech People Leaders. / Proficient in all

Microsoft Office products. / Fluid in multiple human resources and payroll

software platforms. /Fluent in selecting, implementing, and utilizing

Applicant Tracking and Payroll Systems. / Supervised facilities management

functions. / Well-versed in technical office support and leading technical

infrastructure management.

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