Manager Human Resources

CHARLES S. MCQUEEN

**** ******** ***** *** ****, San Diego, CA 92122

Cell: 805-***-****

***************@*****.***

OBJECTIVE

Position as a Paralegal, Clerk of the Court, Legal Assistant, Human Resources Manager or Administrative

Assistant that will utilize my computer knowledge, strong people skills, organizational abilities, and

office management experience.

CORE QUALIFICATIONS

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Active U.S. Gov’t Security Clearance Human resource management

• •

Estate planning Litigation case management

• •

Supervision and training Strategic planning and execution

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Policy/program development Records management

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Staff development - train and mentor 23 years of experience in Paralegal support

trainers and office budget management

EDUCATION

BACHELOR OF SCIENCE: HUMAN RESOURCES MANAGEMENT 2011

Southwestern College, Winfield, Kansas

2005

ASSOCIATE IN APPLIED SCIENCE: BUSINESS MANAGEMENT/LOGISTICS

Community College of the Air Force, Maxwell Air Force Base, Alabama

2003

ASSOCIATE IN APPLIED SCIENCE: PARALEGAL STUDIES

Community College of the Air Force, Maxwell Air Force Base, Alabama

PROFESSIONAL EXPERIENCE

UNITED STATES AIR FORCE

Cannon Air Force Base, New Mexico

09/2013 to 05/2015

Paralegal Superintendent/Manager and Human Resources Manager

• Managed 17 person law firm providing legal assistance services to and responsible for the

management of daily administrative operations. Provided support to 7 attorneys in the areas of

Criminal Law, Civil Law, Labor Law and Administrative claims processing.

• Supervised 6 junior paralegals and 3 civilian administrative support staff, provided training and

instructional oversight of work products in conjunction with attorney review.

• Office Resource advisor and budget administrator, developed spend/execution plans for fiscal

year operational and training requirements of a $54,000 budget. Also secured vendor/contracts

for reoccurring services.

• Oversaw the IRS VITA tax assistance program; collected over $100,000 for clients saving

$30,000 in tax associated fees.

• Superintendent for 258 military and civilian employees advised senior executive staff on the

welfare and readiness of personnel.

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Vandenberg Air Force Base, California

09/2010 to 09/2013

Paralegal Superintendent/Manager and Human Resources Manager

• Managed and responsible for the administrative daily operational management of a 29 person office.

• Supervised 4 paralegal and 5 civilian administrative support staff, supporting 19 attorneys in the firm.

• Subject matter expert; selected to assist in re-writing the Paralegal Course.

• Invaluable Tax program; garnered over $3 million dollars in refunds to clients.

• Secured an additional $45,000 on top of $22,000 in funds for courtroom renovations.

• #1 pick by senior attorney to fill Senior Executive Paralegal positions for 9 months.

• Selected as Air Force Space Command Senior Paralegal of the Year award 2011.

Osan Air Base, Republic of South Korea

08/2008 to 08/2010

Paralegal Superintendent/Manager and Human Resources Manager

• Managed 20-person law firm, ensured flawless execution of legal assistance, operational and

criminal law services to the local community.

• Executed a $30,000 budget for daily operations and training travel budget for attorney and

paralegals.

• Lead Recorder for Aircraft Investigation board of a downed F-16C aircraft, tracked evidence,

recorded witness testimony and assembled a record of proceeding.

• Utilized strong interpersonal skills to resolve personnel disputes/issues for over 1,500 personnel

across 5 organizations. Coordinated complaint/dispute resolution with multiple base support

• Enforced good order and discipline, swiftly implemented programs to correct behavior of

personnel violating Air Force Policy, Equal Opportunity Laws, Safety Standards or other rules

and regulations. Focused efforts secured violators were released from military service and

personnel with potential were given rehabilitation opportunity.

Lackland Air Force Base, Texas

01/2005 to 08/2008

Legal Office Sections Supervisor and Manager

• Managed and performed legal functions for law office. Single-handedly investigated and adjudicated

more than 180 household goods and tort claims worth over $20M.

• Performed paraprofessional and legal research functions under the supervision of an attorney in

connection with civil law, military justice, and claims activities. Pursued/ collected 91% funds asserted against

household goods carriers, returned $110K back to Luke Air Force Base.

• Supervised administration of legal services and court-reporting activities. Rock solid manager, team

processed 22 claims/ $28K in three day average crushing Air Force’s 10 days processing goal.

CERTIFICATIONS

Professional Manager Certification, Air University, Maxwell Air Force Base, Alabama

ADDITIONAL INFORMATION

Experienced with Microsoft and Macintosh operating systems, Outlook, Word, Excel, PowerPoint,

SharePoint, Lexis/Nexis & Westlaw research databases, Defense Travel System and usage of the Internet.

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