Accounts Receivable
Resume:
(Inisha E. Berry(
*************@*****.***
Professional Summary
* Proficient in SAP, Advanced Microsoft Word & Intermediate Excel,
Outlook, JDE, Oracle, GetPaid, Google Docs, Microsoft Access, Cognos
* 10+ years in Accounts Receivable
* Extremely skilled in cash applications, bank reconciliations, bank
deposits, collections
* Knowledgeable in reading EOB's, processing claims, credit card
processing, releasing BOL's, Lockbox, intercompany transfers, GL
transfers
* Effective problem solver and decision maker
* Excellent and efficient customer service skills
* Highly skilled in developing and maintaining relationships with
internal and external customers
* Quick learner and provide proper instruction/training to others when
needed/required
Professional Employment
10/2012-01/2015 Thomas & Betts, Memphis, TN
SPA Claims Specialist
* Process and reconcile Special Pricing Adjustment claims for specified
customers in a portfolio.
* Issue bill-back invoices on disallowed/invalid claims and follow-up to
ensure timely collection.
* Communicate to customers any discrepancies/errors and work to resolve.
* Provide customer service via email and phone.
* Key contributor in testing new processes and procedures.
* Prioritize work to meet deadlines.
* Work special projects as assigned.
* Work with other teams, as needed, to resolve issues/concerns.
* Issue Daily Comparison Report, Weekly Aging Report, and Monthly
Forecast.
05/2012-09/2012 True Temper Sports(Accountemps), Memphis, TN
Accounts Receivable Representative
* Applied payments received through the Lockbox using Oracle.
* Process credit card payments using First Data and checks received in
office.
* Created updated account summaries for customers in Excel.
* Contacted customers via phone and email in an effort to keep accounts
current and to collect on delinquent accounts.
* Sent out monthly invoices via mail to customers.
* Provided regular updates to management and complete special projects
for manager when requested.
* Created and processed credit and debit memos.
01/2011-04/2012 NYK Services, Cordova, TN
Cash Posting Specialist
* Process payments from vendors daily into Oscar and/or JDE
system(including wires and payments that required special handling),
data entry, apply credits and adjustments.
* Review and release original BOL's at a volume of over 300 per day.
* Daily breakdown of checks.
* Processing of bank deposit and responsible for keeping track of NSF
payments.
* Daily balancing of applied payments.
* Provided customer service when needed via phone and email.
05/2010-01/2011 AutoZone Corporate, Memphis, TN
Accounts Receivable Specialist
* Managed a high dollar portfolio with business-to-business collection
calls.
* Handle inbound/outbound calls to customers regarding their accounts,
provide customer service.
* Process payments via phone, reconcile customer accounts, handle multi-
line phone.
* Data entry, view and create reports via Excel.
* Verify address information, transfer calls when necessary, and
navigate Outlook and PeopleSoft.
07/2003-06/2009 Medtronic Minimed, Northridge, CA
Accounts Receivable Team Lead 02/2007-06/2009
Accounts Receivable Clerk II 06/2004-02/2007
Cash Poster (Tac Worldwide) 07/2003-06/2004
* Accountable for effectively managing 12 out of 22 team members, which
included, but was not limited to, conducting bi-weekly and monthly
quality reviews.
* Daily delegation of work for 22 team members, which included answering
any questions they may have had.
* Research and reconciliation of non-sufficient funds from
insurance/patient payments and notification of said funds to the
credit hold area.
* Responsible for research and reconciliation of credit card disputes
from patients.
* Accountable for month end closing in conjunction with the second Team
Lead.
* Weekly updates to Manager concerning team issues, projects, progress
on each team member and more efficient processes.
* Conducted team meetings when the Supervisor was unavailable.
Communicated new and/or revised processes to be implemented to the
team.
* Verified batches were balanced and closed daily.
* Posted inter-company payments and transfers.
* Bi-weekly updates to Bank of America on issues and/or concerns via
conference call.
* Responsible for handling and resolving issues when Supervisor and Team
Lead were not available.
* SAP navigation to post payments, adjustments, denials, enter notes,
and perform other billing functions.
* In charge of posting adjustments from insurance companies and
contacting said companies when the adjustment(s) was disputed.
Education
* University of Phoenix-Business Administration
* Concorde Career Institute-Medical Receptionist Certificate
* Encinal High School-General Studies
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