Test Cases Project

MANISHA DESAI

*********@*****.*** / 972-***-**** & 972-***-****

● 5+ YEARS OF DIVERSIFIED EXPERIENCE IN MANUAL AND AUTOMATED TESTING OF VARIOUS CLIENT/SERVER AND WEB-BASED

APPLICATIONS.

● WORKED ON VARIOUS OPERATING SYSTEMS LIKE WINDOWS AND UNIX.

● SOUND KNOWLEDGE AND EXPOSURE IN WORKING WITH THE VARIOUS RELATIONAL DATABASES ORACLE AND MS

SQL SERVER.

● HIGHLY EXPERIENCED IN SQL/PL SQL QUERIES.

● EXPERIENCED IN BACKEND TESTING USING TOOLS SUCH AS WSE AND SOAPUI.

● EXTENSIVE EXPERIENCE OF SOFTWARE TESTING LIFE CYCLE (STLC) AND DEFECT LIFE CYCLE.

● PROFICIENCY IN WORKING WITH WATERFALL AND AGILE SCRUM SOFTWARE TESTING METHODOLOGIES.

● PROFICIENT IN ALL FORMS OF TESTING INCLUDING FUNCTIONAL, SYSTEM, INTEGRATION, REGRESSION, USER

ACCEPTANCE.

● EXPERIENCE IN BLACK-BOX AND WHITE-BOX TESTING. ACTIVELY CONTRIBUTED TO QA METRICS REPORTING.

● EXPERIENCE IN CREATING AND MANAGING COMPREHENSIVE TEST PLANS AND TEST CASES USING MERCURY

QUALITY CENTER AND TEST DIRECTOR.

● EXPERIENCE IN USING QUICK TEST PROFESSIONAL (QTP).

● EXCELLENT COMMUNICATIONS SKILLS, ABILITY AND ENTHUSIASM TO LEARN NEW TOOLS/TECHNOLOGIES QUICKLY.

● STRONG ABILITY TO HANDLE MULTIPLE PRIORITIES AND PRIORITIZE WORKLOAD.

● ABILITY TO WORK IN A TEAM AND INDIVIDUAL ENVIRONMENTS.

● O/S: WINDOWS 2000/XP/2003, UNIX, LINUX.

● TESTING TOOLS: TEST DIRECTOR 8.0, HP ALM 11.0 QUALITY CENTER, QUICK TEST PROFESSIONAL

8.2/9.0,RALLY DAVE, CLEARQUEST, SOAPUI.

● DATABASES: ORACLE 10.X, PL/SQL

PROFESSIONAL EXPERIENCE

SOFTWARE QUALITY ANALYST, IBM MAY 2013

– TILL DATE

CLIENT: AT&T, DALLAS, TX, USA

AT&T IS THE LEADING PROVIDER OF TELECOM PRODUCT AND SERVICES IN USA. THE PROJECT CONSISTED MAINLY OF

TWO AREAS VIZ: SERVICE DELIVERY AND SERVICE ASSURANCE.

ROLES AND RESPONSIBILITIES: WORKED IN DIFFERENT ROLES OF TEST PLANNER, TESTER AND OFFSHORE

COORDINATOR ACROSS MULTIPLE PROJECTS.

SERVICE DELIVERY:

THE MIS GSR ROUTERS ARE EXPECTED TO REACH TABLE EXHAUST IN JUNE 2016. THIS PROJECT IS TO PROVISION AND

TEST THE NEXT GENERATION OF MIS EDGE ROUTERS TO FACILITATE MIGRATION OF APPROXIMATELY 100K CUSTOMERS.

● REVIEW THE BUSINESS REQUIREMENT DOCUMENT TO TEST PLAN

UNDERSTAND THE PROCESS AND WRITE AND

TEST CASES AND DETERMINE THE ENTRY AND EXIT CRITERIA.

● USED TMT TOOL FOR TEST MANAGEMENT, AND VIDUR TOOL FOR GATHERING DATA FOR PROJECTS BEING

TEST PLANNED.

● REVIEW BUSINESS SCENARIO WITH TEAM LEAD AND HELPING TEAM LEAD WITH DAILY STATUS REPORT.

● REVIEW TEST CASES WITH STAKE HOLDERS.

● INVOLVED IN TEST DATA PREPARATION FOR E2E TESTING, BY DOING INVENTORY BUILD.

● E2E TESTING IN UAT ENVIRONMENT FOR MULTIPLE APPLICATIONS LIKE GCSM, EFMS, USRP, INSTAR

IN THE PROJECT FLOW.

● COORDINATED WITH OFFSHORE TEAM FOR E2E EXECUTION OF MACD TEST CASES.

● PARTICIPATE IN USER ACCEPTANCE TESTING (UAT) AND INVOLVED IN UA TEST CASES.

● EXECUTED TEST CASES, DOCUMENTED DEFECTS, RESOLVED DEFECTS AND SIGNED OFF FROM APPLICATION.

● GENERATED L1 STATUS REPORT AT END OF DAY FOR DEFECT HANDLING AND TEST PROGRESS REPORT.

ESTRATEGY:

ESTRATEGY APPLICATION WAS DEVELOPED BY AT&T FOR CUSTOMER AND CLIENT TO OPEN TROUBLE TICKET ON THE

TELEPHONE SERVICE THEY HAVE TROUBLE WITH. CUSTOMERS CAN ALSO MANAGE, UPDATE, ESCALATE, CONTEST AND CLOSE

THE TICKETS VIA THIS APPLICATION.

● COORDINATED WITH TEAM LEAD IN TEST PLANNING FOR THE APPLICATIONS WHICH WERE NEEDED IN ETE

AVPN TRANSPORT (AT&T VIRTUAL PRIVATE NETWORK), AVPN MANAGE,

TESTING OF THE SERVICE SUCH AS

MIS, MRS.

● USED TMT TOOL FOR TEST MANAGEMENT, AND VIDUR TOOL FOR GATHERING DATA FOR PROJECTS BEING

TEST PLANNED.

● FOLLOWED AGILE METHODOLOGY FOR TEST PLANNING AND TEST EXECUTION.

● USED WSE AND SOAPUI TOOL FOR TESTING WEBSERVICES RELATED TO TICKETING FUNCTIONS.

● TESTED API’S USING SAOPUI.

● TESTED FUNCTIONALITY BY DOING VARIOUS KIND OF TESTING SUCH AS SECURITY TESTING, FUNCTIONAL AND

NONFUNCTIONAL TESTING AND PERFORMANCE TESTING.

● DOCUMENTED AND TRACKED DEFECTS USING TEST DIRECTOR.

● EXECUTED AND MANAGED TEST CASES AND REPORTED BUGS IN QUALITY CENTER.

● RESPONSIBLE FOR BUG TRIAGE WITH DEVELOPMENT AND RELEASE TEAM.

● INVOLVED IN CREATING A DETAILED SYSTEM TEST PLAN FOR IB (INVENTORY BUILD) TEST CASES.

● INVOLVED IN STATIC AND DYNAMIC TESTING.

● INVOLVED IN CREATING A DETAILED SYSTEM TEST PLAN FOR MACD TEST CASES.

● TEST CASE WRITING AND TEST DATA PREPARATION.

● HANDLED DEFECT TRIAGE FOR THE PROJECT, ALONG WITH TEAM LEAD.

● USED CLEARQUEST FOR CREATING STATIC DEFECTS.

ENVIRONMENT: AGILE BLENDED METHODOLOGY, JAVA, ORACLE 11I PL/SQL, QUALITY CENTER, CLEARQUEST,

TEST DIRECTOR, SOAPUI, WSE, MICROSOFT OFFICE.

SOFTWARE TEST ENGINEER FEB 2011 – NOV 2012

AMERIPATH INC., ADDISON, TX, USA

AMERIPATH IS THE LEADER PROVIDER OF ANATOMIC PATHOLOGY SERVICES IN USA.

ROLES AND RESPONSIBILITIES:

INVOLVED IN CREATING A DETAILED SYSTEM TEST PLAN AND PROCEDURES FOR SYSTEM TESTING FOR LIS (LABORATORY

INFORMATION SYSTEM) APPLICATION.

● DEVELOPED AND EXECUTED SEVERAL TEST CASES AND TEST SCRIPTS FOR THE RESULT ENTRY SCREENS SUCH AS

HPV, CTNG, OPTICAL, PATHOLOGY, AND DERMATOLOGY.

● COORDINATED ALL QA ACTIVITIES AND ENHANCEMENTS USING AGILE METHODOLOGY.

● CREATED DASHBOARD, EXCEL REPORTS AND DOCUMENT GENERATOR IN QUALITY

PUBLIC REPORTS USING

CENTER TO HELP THE QA MANAGER AND PROJECT MANAGER IN REPORTING PROJECT STATUS REPORTS.

● AUTOMATED QUICKTEST PROFESSIONAL – USED DATASHEETS,

MANUAL REGRESSION TEST SCENARIOS USING

DATABASE VALIDATIONS AND CHECKPOINTS.

● UTILIZED SQL QUERIES TO CHECK THE DATABASE AUTOMATICALLY AND CHECKING THE DATA INTEGRITY IN

ACCORDANCE WITH BUSINESS STANDARDS OF THE COMPANY.

● PARTICIPATED IN USER ACCEPTANCE TESTING (UAT) AND INVOLVED IN UA TEST CASES, EXECUTED TEST

CASES, DOCUMENTING DEFECTS, RESOLVED DEFECTS AND SIGNED OFF FROM APPLICATION.

● REVIEWED THE BUSINESS REQUIREMENT DOCUMENT TO UNDERSTAND THE PROCESS AND WRITE TEST PLAN AND

TEST CASES.

● ANALYZED AND CREATED TEST DATA FOR INTERFACES TO SATISFY TEST DATA REQUIREMENTS FOR INTEGRATION

TESTING.

● PERFORMED SECURITY TESTING FOR USER IDENTIFICATION AND AUTHENTICATION, ROLES AND PRIVILEGES.

● PERFORMED FUNCTIONAL AND REGRESSION TESTING USING MERCURY INTERACTIVE TOOLS. CREATED AND

TEST SCRIPTS.

EXECUTED

● DOCUMENTED AND TRACKED DEFECTS USING TEST DIRECTOR.

● EXAMINED AND VALIDATED APPLICATION LOGS FILES USING PUTTY TELNET (UNIX).

● PERFORMED AD-HOC MANUAL TESTING INVOLVING DATA DRIVEN INTERFACE TESTS.

● CREATED AND EXECUTED AUTOMATED TESTS, QTP TEST SCRIPTS AND QTP FUNCTION LIBRARIES FOR REGULAR

REGRESSION RUNS FOR EVERY SOFTWARE BUILD AND RELEASE.

● EXECUTED AND MANAGED TEST CASES AND REPORTED BUGS IN QUALITY CENTER.

● DEVELOPED AND MAINTAINED MULTIPLE PROJECT DELIVERABLES SUCH AS TEST PLANS AND TEST CASES.

● RESPONSIBLE FOR BUG TRIAGE WITH DEVELOPMENT AND RELEASE TEAM.

● ROUTINELY COLLABORATED WITH DEVELOPMENT TEAM, BA TEAM AND RELEASE TEAM FOR SOFTWARE

DELIVERY.

● DID EXTENSIVE BACKEND TESTING USING SQL QUERIES TO CHECK BACKEND DATA INTEGRITY.

●

ENVIRONMENT: JAVA, XML, ORACLE 10I PL/SQL, SQL SERVER 2008,TEST DIRECTOR, MICROSOFT OFFICE.

SOFTWARE TEST ANALYST JAN 2010 – NOV 2011

DELL COMPUTERS CORPORATION, ROUND ROCK, TX.

ROLES AND RESPONSIBILITIES:

● EXECUTED TESTING FOR MULTIPLE PROJECTS (GLOBAL E- SUPPORT APPLICATION, ORDER STATUS)

SIMULTANEOUSLY.

● LEAD THE ORDER STATUS PROJECT SUCCESSFULLY.

● UTILIZED SQL QUERIES TO CHECK THE DATABASE AUTOMATICALLY AND CHECKING THE DATA INTEGRITY IN

ACCORDANCE WITH BUSINESS STANDARDS OF THE COMPANY.

● CREATED AND EXECUTED AUTOMATED TESTS, QTP TEST SCRIPTS AND QTP FUNCTION LIBRARIES FOR REGULAR

REGRESSION RUNS FOR EVERY SOFTWARE BUILD AND RELEASE.

● EXECUTED AND MANAGED TEST CASES AND REPORTED BUGS IN QUALITY CENTER.

● DEVELOPED AND MAINTAINED MULTIPLE PROJECT DELIVERABLES SUCH AS TEST PLANS AND TEST CASES.

● INSERTED VARIOUS TYPES OF CHECKPOINTS INCLUDING TEXT CHECKPOINTS, TEXT AREA CHECKPOINTS AND IMAGE

CHECKPOINTS

● AUTOMATED QUICKTEST PROFESSIONAL – USED DATASHEETS,

MANUAL REGRESSION TEST SCENARIOS USING

DATABASE VALIDATIONS AND CHECKPOINTS.

● REVIEWED THE BUSINESS REQUIREMENT DOCUMENT TO UNDERSTAND THE PROCESS AND WRITE TEST PLAN AND

TEST CASES.

● HANDS ON EXPERIENCE IN COLLECTING SEVERAL METRICS AND COME UP WITH CORRECTIVE MEASURE TO BE

PRESENTED TO SENIOR MANAGEMENT.

● ANALYZED AND CREATED TEST DATA FOR INTERFACES TO SATISFY TEST DATA REQUIREMENTS FOR INTEGRATION

TESTING.

● MAPPED REQUIREMENTS TO THE TEST CASES USING TEST DIRECTOR.

● ENGINEERED AND EXECUTED TEST CASES FOR THE MULTIPLE PROJECTS.

● LOGGED AND TRACKED DEFECTS USING TEST DIRECTOR.

● DELIVERED TEST PLANS, TEST DESIGN DOCUMENTS, AND TEST REPORT DOCUMENTS.

● COORDINATED WITH THE DEVELOPMENT TEAM AND RELEASE TEAM TO PRODUCTION SOFTWARE DEPLOYMENT.

ENVIRONMENT: TEST DIRECTOR, SHARE POINT, SQL SERVER 2008, PROJECT OFFICE, VISUAL SOURCE SAFE, QUICK

TEST PRO, MS SHARE POINT, ORACLE PL/SQL.

QA ANALYST JAN 2008 –

DEC 2010

STATE FARM INSURANCE, DALLAS, TX

STATE FARM INSURANCE IS ONE OF THE LEADING INSURANCE COMPANIES IN THE UNITED STATES. THE AIM OF THE

PROJECT IS TO HELP THE CUSTOMERS TO GET A FREE ONLINE QUOTE INSTANTANEOUSLY. IT ALSO DEALT WITH PROPERTY

AND CASUALTY INSURANCE OF AUTO AND HOMEOWNERS. THIS APPLICATION ALSO ENABLED THE FIELD AGENTS/CUSTOMER

REPRESENTATIVE OF THE COMPANY TO VIEW PROSPECTIVE CUSTOMER'S DATA. THIS APPLICATION ALSO HELPS CUSTOMERS

TO CLAIM A REPORT AND CHECK THE STATUS OF THE CLAIM ONLINE.

ROLES AND RESPONSIBILITIES:

● EXECUTED TEST SCENARIOS IN DIFFERENT MANUAL TEST ENVIRONMENTS.

● IDENTIFIED AND DOCUMENTED FUNCTIONAL REQUIREMENTS USING AND MAPPING THEM TO INDIVIDUAL TEST CASE

REQUIREMENTS.

● LAID DOWN THE COMPLETE SET OF PROCESSES FOR THE ENTIRE TESTING LIFECYCLE INCLUDING, INTEGRATION,

AND SYSTEM TEST ALONG WITH THE ENTRY / EXIT CRITERIA FOR EACH PHASE OF TESTING.

● ENVIRONMENT: WIN NT, J2EE, ORACLE8I, MERCURY TEST DIRECTOR8.0,

EDUCATION

NAGPUR UNIVERSITY NAGPUR, INDIA

BS IN MICROBIOLOGY

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