Customer Service Sales

Gerald A. Reif

Bradenton, Florida *****@*******.*** 720-***-****

executive sales leader

NEW BUSINESS SALES GENERAL MANAGER

MARKETING

Consistently recognized for successfully developing profitable business

plans. Detail oriented leader thriving on difficult challenges. Adept at

transforming strategic objectives into viable business solutions. Leads by

example with the highest level of integrity. Outstanding communicator

skilled at motivating team members to deliver success to the team and the

organization.

Meet & Exceed Sales Quotas Client Presentations

Develop Marketing Plans

Business Owner Needs Assessment Pricing

Strategies

Start-Up Operations Referrals/Prospecting Recruit

& Develop Staff

Account Management Territory Development

Strategic Planning

Sales Manager Customer Service P & L

Responsibility

PROFESSIONAL EXPERIENCE

PG HOMES, LLC Denver, CO 2005 to

2014

INVESTMENT PROPERTY OWNER & MANAGER

Directed multi-million dollar real estate investment portfolio. Purchased,

improved, leased and sold properties over two decades. Managed

collections, lease agreements, evictions, P&L statements, budgets, legal

matters and financials.

DIRECT BUY, Inc. Denver, CO

1999 to 2010

FRANCHISE OWNER

Full ownership responsibility for home improvement merchandise business;

accountable for all business planning, P&L, budgets, hiring, training,

sales, customer service, payroll, human resources, warehouse management,

policy development, legal matters, negotiated facility leases and

improvements, technology selection and implementation.

Developed franchise territory from scratch to achieve $9M in annual sales.

Increased membership revenues by over 30%, using innovative marketing.

Directed a team of 35 employees.

Initiated local vendor relationships representing $3M in annual merchandise

sales to expand product offerings to customers.

Reduced payroll by $110k through 40% workforce reduction and maintained

customer service.

MCI / WorldCom, Denver, CO

1998 to 1999

Major Account Representative

Recruited to expand territory revenue through new corporate account

relationships.

Airtouch Cellular, Now Verizon Wireless Detroit, MI

1991 to 1998

Corporate Account Executive

Among six employees recruited to establish its major account program.

Cold-called, marketed, and developed under performing territory.

Achieved $3.2M in sales with YOY growth of over 20%.

Consistently exceeded quota by 140%.

Regional Sales Person of the Year; Received awards, vacations and

incentives.

Participated in recruiting and training of department personnel.

NCR Corporation

1985 to 1991

Global technology company for enterprise computing solutions. As Marketing

Manager recruited by the Director of Product Development to create

marketing programs and sales strategies for a new line of computer systems.

As Computer Sales Representative responsible for territory development of

mainframe, mini, and networked pc solutions.

Secured largest NCR reseller agreement - $25M as noted in trade

publications.

MILITARY SERVICE

UNITED STATES NAVY

1975 to 2001

Aircraft crew member

Promoted to Squadron instructor responsible for training, developing and

evaluating 32 aircrew personnel.

EDUCATION

MASTERS OF BUSINESS ADMINISTRATION 1996 to

1998

University of Phoenix

BACHELORS OF BUSINESS ADMINISTRATION 1983 to 1985

University of Michigan

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