Manager General
Resume:
DONALD D. SCHRACK, JR.
Grinnell, IA 50112
Cell: 641-***-**** *********@***.***
GENERAL MANAGER
A results focused Manager with extensive culinary and front of the house background. Able
to identify profitable markets and the expertise to build teams to effectively maximize
profitability and customer satisfaction.
Management career with extensive experience and results in producing strong profit gains for Food and
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Beverage operations.
Expertise recruiting and developing effective management and staff teams focused on service and
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profitability.
Operational experience and proven abilities in customer service and quality food delivery
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Ability to create aggressive marketing programs, to maximize markets and profitable operations.
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PROFESSIONAL EXPERIENCE
BURLINGTON GOLF CLUB – Burlington, Iowa • 2014 to current
www.bgciowa.com
A full service golf club featuring an 18 hole golf course (site of many Iowa Golf Association Championships), two tennis courts,
swimming and wading pools, locker rooms, snack bar, dining room (100 seat), and three private dining rooms (260 seat),
generating combined revenues of $1.5M annually.
GENERAL MANAGER
Direct all departmental operational and administrative functions, including Golf, Pool and Tennis, Grounds, Food
and Beverage and Clubhouse activities. In short tenure, improved food and beverage quality and profitability
dramatically improved pool and tennis programs and daily management.
ST.FRANCIS MANOR Grinnell Iowa • 2010 to 2014
www.stfrancismanor.com
St. Francis Manor, Inc. in Grinnell, Iowa, is a non profit, long term skilled nursing facility with 78 beds. It manages Seeland Park, a
Continuing Care Retirement Community (CCRC) situated on a 27 acre campus with 137 independent living retirement homes.
CULINARY DIRECTOR
• Retirement community Chef handling all events for 137 unit community
• Food Purchasing, inventory and cost controls
• Training and supervision of all dietary staff.
• Owners representative to General Contractor for $6 million renovation and new construction.
DEPOT CROSSING RESTAURANT – Grinnell, Iowa 2008 to 2010
250 seat restaurant in a historic train depot in Grinnell Iowa. Featuring made from scratch Iowa favorites, Certified Angus Beef,
seafood and Iowa pork the restaurant was recognized as the top restaurant for service and food in the county.
GENERAL MANAGER and CHEF
Directed all daily operational activities, menu development ordering and all administrative functions.
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THUNDER HILLS COUNTRY CLUB– Peosta, Iowa • 2004 to 2008
www.thunderhillscc.com
A full service country club with 325 members, featuring an 18 hole golf course, swimming pool, locker rooms, member grille room
(100 seat), and main dining room (355 seat), generating combined revenues of $1.6M annually.
GENERAL MANAGER and INTERIM CHEF
Direct all operational facets of clubhouse, pool, tennis and golf operations. Additionally, assumed duties and
responsibilities as the Interim Chef for the Club during transition in the Chef’s position
• Instrumental in the completion and opening of new 19,000 square foot clubhouse.
• Implemented new accounting system and POS system
• Implemented aggressive marketing of new clubhouse and membership programs.
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SMOKY HILL COUNTRY CLUB – Hays, Kansas • 2002 to 2004
A full service country club with 460 members, featuring an 18 hole golf course (site of many Kansas Golf Association
tournaments), swimming pool, locker rooms, dining room (100 seat), and private dining room (210 seat), generating combined
revenues of $1.8M annually.
GENERAL MANAGER and CHEF
Direct all operational facets of clubhouse, pool and golf shop operations. Administrative and coordination
oversight over contracted golf course maintenance. Additionally, assumed duties and responsibilities as the Chef
for the Club in charge of menu and recipe development, daily purchasing and daily food production.
• Implemented new accounting and POS system for Clubhouse
• Guided Club in assuming operational control of the Golf Pro Shop.
LAKE PANORAMA NATIONAL RESORT – Panora, Iowa • 1998 – 2002
www.lakepanoramanational.com
A conference center and golf resort on a private 1,400 acre lake featuring 12 town homes, one studio, and 27 motel units, eight
meeting rooms (550 seat), restaurant/lounge (110 seat), an 18 hole golf course (site of many Iowa Golf Association
Championships), two tennis courts, sand volleyball, swimming pool, and locker rooms, generating combined revenues of more
than $1.6M annually.
GENERAL MANAGER
Recruited to turn around troubled operations, with full operational and P&L responsibility for all departments. In addition, directs
all personnel administration and benefits management, budgeting, and oversight of leases and contracts.
Instituted numerous measures to increase golf revenues from $558K to $723.5K (with golf rounds increased from 19,000 to
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26,500) in two seasons, including recruitment of a new PGA golf professional.
Streamlined F&B operations and hired a new chef, turning around an annual F&B loss of $134K to a profit of $7,266 in two
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years, with a $23K increase in sales.
BURLINGTON GOLF CLUB – Burlington, Iowa • 1996 – 1998
A full service golf club featuring an 18 hole golf course (site of many Iowa Golf Association Championships), three tennis courts,
swimming and wading pools, locker rooms, snack bar, dining room (100 seat), and three private dining rooms (260 seat),
generating combined revenues of $1.8M annually.
CLUB MANAGER
Full P&L responsibility for all club operations.
SUCCESSTRATEGYS – Panora, Iowa • 1995 Present
A consulting company providing interim management, training, staff recruitment and development,
and business and marketing planning services.
CONSULTANT
Designs business controls and systems for clients to improve operational and financial outcomes.
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SUNSET RIDGE COUNTRY CLUB – Northbrook, Illinois • 1994 1995
GENERAL MANAGER
Directed all operational facets of clubhouse, pool, and tennis operations, with complete administrative control of
the golf course and golf operations.
DES MOINES CLUB – Des Moines, Iowa • 1988 1994
GENERAL MANAGER
Chief Operational Officer overseeing management of all club operations and instituting measures that turned
around an operating loss of $250K per year to an annual GOP of $300K in three years. Spearheaded a holiday
membership program in first year that recruited 650 new members increasing membership to 1645 total members.
Additional experience as Club Management Operations Instructor at Iowa State University (92 93) ten years
previous experience in Club, Country Club, and Restaurant management.
EDUCATION
Iowa State University – Ames, Iowa
B.S. in Landscape Architecture
1979 • 3.41 GPA
Additional Training
BMI III Chief Operating Officer Course
CMAA San Antonio Conference: Presenter, Hiring Chefs
PROFESSIONAL AFFILIATIONS
CLUB MANAGERS ASSOCIATION OF AMERICA
Culinary Team Chairman (1993 1994) • Culinary Team Committee Member (1991 1994)
President, Iowa Tall Corn Chapter (1992)
Certified Dependent Adult Abuse Trainer, State of Iowa
ServSafe Certification
COMMUNITY ACTIVITIES
DES MOINES COUNTY AMERICAN HEART ASSOCIATION
Fund Raising Committee (1997, 1998)
HOPE HAVEN AREA DEVELOPMENT CENTER
Business Advisory Council (1997, 1998)
IOWA RESPITE COALITION
Board of Directors (1995) • BOD President (1996, 1997) • Consultant: Iowa Respite & Crisis Care Coalition
(July November 1997)
RONALD MCDONALD HOUSE
Fund Raising Committee (1992, 1993, 1994) • Board of Directors (1993 1994)
ALZHEIMERS ASSOCIATION BOARD OF DIRECTORS, Dubuque Iowa
2006 to 2008
GRINNELL IOWA CHAMBER OF COMMERCE BOARD OF DIRECTORS
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2008 to 2009
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