Sales Manager
Resume:
J uan Gonzalez
** * ****** **. • Northfield, Illinois 60093
******************@*****.*** • 773-***-**** (C)
Property Management
Sales Management Operations Management Inventory Management Cost Controls
Top-performing manager with award-winning excellence exceeding leasing and/or sales quotas, managing, training, supporting teams, and driving
organizational growth and profitability for single and multi-site communities in family Class B and Class C communities. Effective leader,
communicator and negotiator with talent for promoting new sales/leases.
Areas of Expertise
Professional Housing Consultant Regional Property Management Sales Closings & Techniques
• • •
Occupancy & Revenue Specialist CapEx Projects Management Software Application Trainer
• • •
Team Leader / Training Instructor Public Relations & Promotions Reports & Budget Preparation
• • •
Sales & Inventory Manager Presentations & Proposals Good Communicator
• • •
Professional Experience
Ravinia MH Sales, LLC ~ Skokie, IL August 2013~ Current
Sales/Inventory/Receivables Manager
Manage the day to day account receivables, sales and inventory operations of a prospective 352 unit community. Ensured successful results during
the second half of 2013 with consistent improvement to the occupancy rate as well as revenue. Create and establish processes and procedures for all
aspects of business including but not limited to sales, collections, legal processes, move ins, move outs, trades and exchanges. Collaborate, with
strong influence, on property aesthetics improvements as well as curb appeal for an improved first impression. Cooperate with input on daily
preventative and corrective maintenance while promoting the essentials of team work. Cooperate with construction specifications in refurbishing and
turnover projects. Improve occupancy by creating strong and aggressive referral programs and marketing commensurate with specific target
audience. Manage all purchasing and sales of new and pre-owned manufactured homes.
Mobile Management, Inc ~ Chicago, IL April 2009 ~ July 2013
Area Manager/Regional Manager
Hired as area manager of a 380 land lease unit supervisory area that included a 7 year distressed property; within two years portfolio was increased
with 670 additional units (two more communities). Awards and accomplishments throughout years 2009, 2010, 2011 and 2012 included Sales,
Collections, Resident Retention, Occupancy and Cost Control. Soliciting, hiring/training/mentoring/guiding and assisting new team members and/or
temporary office help thru change of managers and/or management structure to continue to operate effectively and profitably. Provide guidance,
training and counseling to new and existing team members. Oversee CapEx projects throughout region. Hired and trained management and sales
consultants. Assist in the creation of annual expense and capital expenditures budgets while discussing and monitoring budget variances monthly.
Oversee the promotions and marketing of each community to maximize exposure and increase sales and/or leasing traffic.
JDL Real Estate, Inc. ~ Chicago, Il. & Chicago Suburbs April 1998 - April 2010
Licensed Real Estate Broker/Business Development Consultant
Solicit/create/manage/close real estate transactions as an independently licensed real estate broker owner/manager. Experience includes
Landlord/Tenant representation successfully leasing over 1M Sq. Ft. of retail/industrial/commercial space. Buyer/Seller representation successfully
closing on over $25M in real estate transactions. Commercial/Industrial/Retail Leasing, Lease abstracting, Tenant build outs, capital improvement
project management, business expansion guidance. Created a development and expansion assessment that included, site locating, expediting real
estate transactions, managing construction and turn-over process, performed as liaison with Government entities, managed construction processes
from permit application to successful grand openings. Regional and local market analysis, developed demographics requirements.
Rossi RealEstate Corp ~ Downers Grove, Il. June 1996 ~ November 2005
Property Manager/Real Estate Broker
Successfully manage a Forty-two property portfolio that included mixed use properties as well as residential, industrial, commercial, retail and office
space. Solicit, negotiate and oversee all service contracts within the assigned portfolio. Created a comprehensive and proactive preventive/corrective
maintenance schedule property specific. Hired, trained, mentored, assisted, counseled and supervised seven site/building managers. Supervised, all
capital improvement projects from bidding to turn key. Supervised and coordinated all tenant improvement projects. Implemented cost controls to
minimize expense without the sacrifice of quality service. Oversee maintenance operations concerning property infrastructure.
Education and Credentials
Chicago Realtors Real Estate School Caguas City College Universidad del Turabo
Real Estate Broker Course and Licensing Professional Housing Consultant, IMHA
20+ Years Customer Service in the Real Estate Industry
Recognition & Awards Received
2011, 2012 Collections Awards 2009, 2010, 2011, 2012 Bronze, Gold & Platinum Home Sales Awards
2009, 2010, 2011, 2012 Platinum Customer Service Award
Supplemental
Interdependent and independent team leader with the necessary strong, motivational and management skills to motivate self and others in
the accomplishment of goals and objectives. Hard working, honest and consistent management of personnel as well as real property. Not
compatible with micro managers and/or control obsessive team members. Thorough knowledge of sales processes. Ability to learn the
product thoroughly. Personable, engaging, approachable, able to communicate effectively at any level. Knowledgeable on compliance
requirements in all levels of manufactured housing including conscious and effective home purchasing, inventory control and operations
management at all levels. Thorough knowledge of Yardi and Rent Manager softwares as well as Microsoft Office Suite.
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