computer support specialist

ALONZO HILL

**** ******** ***.

Durham, NC. *****

Phone:862-***-**** home:919-***-****

*********@*******.***

TECHNICAL SKILLS:

HEALTH INFORMATION TECHNOLOGY

A+

MCP

MEDICAL OFFICE TECHNOLOGY

CMAA

PROFESSIONAL EXPERIENCE

Kelly Services 04-7-14 to present

Computer Support Specialist

Migrations,rollouts,imaging of networked Lans.

XP to W7 upgrades

Rollout/over rebuildand setup of all computers in Radiology and Cath Labs at Duke Medical Ctr.

Printer installations and configuration.

Citrix System/helpdesk

Inisite Global 08-01-13-present

Computer Support Technician

XP to Windows 7 migration

Nortel to Cisco VOIP phone migration

Rebuild and upgrade salvagable units for w7 migration

Break/Fix

AEG ENTERTAINMENT

165 Mulberry St. Newark, NJ. 08/200*-**-****

Guest Services Staff-The Prudential Center

Usher/ticket-taker/greeter

worked events at the Prudential Center home of the NJ Devils

Setup/breakdown conferences, meetings, and banquets.

United Staffing, Newark, NJ 8/2006-2012

Warehouse worker, Assembler, Shipping and Receiving, Deliveries,

Computer Support Specialist

Help/desk, computer support in 5000+ user environment

windows migration to XP Pro

HP Printer maintenance and repair

Break/Fix units

Wiring/cabling offices and buildings

Hardwire networking workstations

? Hilltech Inc., Newark, NJ

Help Desk/Customer Service/Computer Support Specialist 6/2005-8/2006

Computer repair

New builds

Virus removal

customer service desk

? Catcom Computers, Montclair, NJ 1/2003- 6/2005

Computer Technician

Repair computers and printers.

Installation of operating systems.

Removal of viruses.

Upgrades of operating systems.

Installation of hardware and software.

Viral protection.

Wireless and wired devices.

Printer maintenance and repair.

Network administration of networked computers (Windows, Novell, Sun Solaris)

Phone Help Desk

New Jersey Performing Arts Center, Newark, NJ 8/1999 1/2002

Customer Service Coordinator

Set up and Breakdown of events (banquets, meetings, performances etc.)

Assist customers and performers with any needs that they may require

Front of House operations member for Events Staff

Onsite Environmental New York, NY. 4/1992 9/1998

Environmental Hazmat Technician

Removal and disposal of hazardous materials.

Certifications include: OSHA 40hr, asbestos, lead, air

and water sampling, UST, and confined space entry.

July 1986- Dec. 1991 Automotive Products Distribution Center Newark, NJ.

Assistant Warehouse Manager

Supervised small warehouse of no more than 17

employees. Open and close shop. Order picking,

customer service counter, computerized inventory control, pick/

pack. etc. Main duties included shipping and

receiving.

CERTIFICATIONS

Medical Office Technology

Health Information Technology

A+

Microsoft Certified Professional- Network management and Infrastructure

Microsoft Office 2007

Fork Lift operator

OSHA 40/hr certification

EDUCATION

Durham Technical Community College 10/12/13-5/10/14

Course: Certified Medical Administrative Assistant

Drake College of Business Newark, NJ. 2011-2012

Course: Medical Office Technology

Essex County College Newark, NJ 2010-2011

Course: Health Information Technology

Frontier Computer Technical Training Center, Inc. East Orange, NJ 2005

Course: PC Network and Routing

Gibbs College---Montclair, NJ. Received Associates Degree Network Administration, 2001-2003

REFERENCES AVAILABLE UPON REQUEST

SALARY OPEN

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