HANNALYN TRIXIA A. LAURENO
**** ***** ******* *****, *****,
Cebu City
************@*****.***
Objective:
To obtain a position that will enable me to use my strong organizational skills, educational
background, and ability to work well with people. And imparts all my knowledge within.
SUMMARY:
*Good Interpersonal and Intra personal skills
*Proficient on both Oral and Written English Communication Skills
*Computer Literate (MS Word, MS Excel)
*With experience in POS and manual Receipts
*With commercial accountability for planning, organizing and directing all hotel services,
including front office (reception, concierge, and reservation), banqueting and housekeeping.
PERSONAL PROFILE
Age : 22
Birth date : September 10, 1992
Birth Place : San Francisco, Camotes Cebu
Sex : Female
Height : 5'2
Weight : 49 kgs.
Civil Status : Single
Religion : Roman Catholic
EDUCATION:
Primary
Consuelo Elementary School
Consuelo, San Francisco, Camotes, Cebu
Secondary
Camotes Hillside Academy, Inc.
Poro, Camotes, Cebu
Tertiary
Bachelor of Science in Hospitality Management
Cebu Technological University
San Francisco, Camotes Campus
Work Experience
Sales staff and Cashier
Dindin Builders and Supply
Nivel Hills, Lahug, Cebu City
*Promote and market the business.
*Assume authority in the absence of the General Manager and serve as Assistant General
Manager for all operations.
*Plan work schedules as per requirement.
*Meet as well as greet customers.
*Deal with customer queries and complaints.
*Address customer problems as well as troubleshoot.
*Supervise the supplies and furnishings.
*Deal with the contractors and suppliers.
Sales Cashier
Silicon Valley
Silicon Forest Philippines
Level 3, Ayala Center Cebu
*Ensure that each Guest receives outstanding guest service by providing a Guest friendly
environment.
*Assist in Floor moves, merchandising, display maintenance and store housekeeping.
*Assist in processing and replenishing the merchandise; participate in receiving and monitoring
floor stock
*Adhere to all company policies, procedures and practices including signing, pricing, and loss
prevention.
*Accurately and efficiently complete all sales transactions and maintain proper cash
accountabilities.
*Knowledgeable in POS and Manual Receipts
CERTIFICATIONS
Complete certificate in HM 215 (Housekeeping Procedures)
Complete Certificate in Event Management 1 and 2
Certificate in Bartending 1
I certify that the above given information are true and correct to the best of my knowledge and
belief.
HANNALYN TRIXIA A. LAURENO
APPLICANT