Customer Service Assistant

**** ******** *** ** 616-***-**** or

Wyoming, MI 49509 616-***-****

**********@*****.***

Joe Rawls

Objective To obtain the position which will offer a variety of challenges and

responsibilities where my abilities and skills can be fully utilized.

Experience 07/2006-Present Enviro Clean Services Grand Rapids, MI

Assistant Manager

Meetings with fellow employees and customers.

Deal with customer complaints and concerns.

Find coverage when needed; Manage staff at multiple locations.

Run reports and budgets.

Bring materials to jobsites when needed.

Travel to different jobsites to oversee employees work and evaluate

their job performance.

Take employees to Med Center and conduct reports when injured on

the job.

Use of hi lo when needed.

Clean break rooms, bathrooms, and other areas in building where

needed.

Sweep and mop and hard surfaced floors with chemically treated mop

head.

Polish and sanitize different areas in buildings; Dust and vacuum.

Clean down sinks, toilets and wipe down mirrors in restrooms.

Inventory on items needed and used; Restock items where needed.

Trash removal (replace torn/soiled liners);

Emptying all trash receptacles and removing trash to a collection point.

Drive hi-lo and scrubber machine.

Train new/existing employees with standard and procedures of job and

the use of equipment and chemicals.

Wash and clean out vehicles when needed.

Keep buildings in orderly condition; Fill in position where needed.

11/2005-04/2006 Employment Group Grand Rapids, MI

Temporary Agency

Light Cleaning.

Sweep and dust.

Pick up metal scraps.

Varied on job assignment.

08/2004-05/2005 Grand Rapids Community College Grand Rapids, MI

Custodian Assistant-Work Study

Light cleaning.

Trash removal.

Emptying all trash receptacles and removing trash to a collection point.

Sweep, mop, vacuum, and dust areas in buildings.

Wipe down mirrors and windows.

Restock items where needed.

Clean of tables in break areas.

06/2000-06/2001 Added Dimension Ypsilanti, MI

Basketball Coach

th th th

Coach 4, 5, and 6 graders.

Prepare for games.

Tutor after school.

01/2000-06/2000 W illow Run

Ypsilanti, MI

Food Server/Kitchen Aide

Prepare and cook food.

Serve food to kids.

Clean kitchen and do dishes.

05/1999-10/19999 Big Lots Ypsilanti, MI

Stocker

Stock items on shelves.

Clean around the building and take out trash.

Sweep floor and shovel outside.

Bag items for customers

Long John Silver’s

01/1999-12/1999 Ypsilanti, MI

Cook/Cashier

Cook and prepare food.

Handling monies.

Greet customers and assist them.

Sweep floors, take out trash after collection, and sanitize the kitchen.

J J’s Car Wash

05/1998-09/1998 Ypsilanti, MI

Car Washer

Greet customers.

Wash cars that came through.

Vacuum, detail, and wax vehicles.

Clean around the area.

Education 08/2001-2005 Grand Rapids Community Grand Rapids, MI

A.A., Associates of Arts

1998-2001 W illow Run High Ypsilanti, MI

General Courses-Diploma

Host fact mentor program- Tutored children at elementary schools.

Skills Drive hi-lo; scrub floor machine.

Computer skills in Microsoft office software programs

Strong customer service

Communication skills

Organized

Focused, dependable, multi-tasked oriented, flexible, able to adapt

Summary of effectively to challenging and emergency situations.

Qualifications Well-developed skills in prioritizing, organization, decision making, time

management, and verbal/written skills.

Strong interpersonal skills. Able to work in a collaboratively strong

team concept environment and independently. Able to deal

courteously and professionally.

Able to multi task.

References Available upon request

Contact this candidate