Customer Service Manager

Rachel Stewart

Calgary, AB

*****************@*******.*** - 780-***-****

I have a diploma in animal science and a certificate in dog and cat grooming that i would love to be able to put

to use i am looking at getting into the animal behavior college for dog obedience training and would love the

opportunity to work for a company that can help me achieve my goals

WORK EXPERIENCE

daycare worker

maples doghouse - Edmonton, AB - December 2014 to Present

Responsibilities

Daily cleaning of daycare

Matching the right dog with the right room

Checking dogs in and out of daycare

Giving baths nail trims and occasional light grooming

Handling the cash register

Skills Used

grooming nail trimming and bathing

Dog obedience

guest service supervisor/small animal care supervisor

petland canada - Calgary, AB - May 2014 to December 2014

Responsibilities

Providing excellent customer service

Maintaining store

Supervising staff on cash

training

Providing customers with knowledge of animals and products

Store Manager

petcetera - Calgary, AB - June 2012 to May 2014

Responsibilities

Managing a staff of 10-30 creating pars,hiring,interviews,managed all livestock,receiving, merchandising,

scheduling,payroll

Skills Used

Customer service, knowledge of all animals and products, managing, creating the perfect staff

demonstrator

PWD Professional warehouse demonstrations(costco) - Calgary, AB - November 2010 to May 2012

Responsibilities

Demonstrations of costco products including

fashion

food

household products

and pet supplies

EDUCATION

pet grooming certificate

ICS - Calgary, AB

2014 to 2015

Animal Sciences

ICS - Calgary, AB

2012 to 2014

Business Management

ICS - Calgary, AB

2012 to 2014

ADDITIONAL INFORMATION

Self-confident, enthusiastic, friendly and customer focused.

Ability to build, develop and motivate a strong team.

Strong listening skills, communication skills and ability to deal with customers effectively in a fast paced working

environment.

Experience working with multiple types of animals.

Contact this candidate