Management Manager

Katherine J. “Kathie” Calvin

858-***-****, *************@*****.***

www.linkedin.com/in/kathiejcalvin

SUMMARY

Vice President / Director Operations / Operations Manager / Supply Chain / Materials Manager

Visionary / Tenacious / Leadership / Team Player – Builder / Entrepreneurial / “Big Picture” Orientation

Senior-level operations professional with expertise in administration, global supply chain and procurement, as well as

new product introduction. Worked as Senior VP Operations for a dynamic OEM multi-media delivery solutions for the

broadband, satellite, cable and broadcast industries. Previously worked as Senior VP Operations and Treasurer for a

high tech company with 80% market share in its industry. Prior background in Operations with an international

communications company. Extensive experience working for industry leaders in Purchasing and New Product

Introduction.

• Business-savvy Change Agent; recognized for vision, drive and success in operations management

• Experienced in identifying and leading procurement and global supply chain management

• Highly knowledgeable about identifying operations improvements to enhance productivity improvements

• Expert in working as a multicultural trust builder to inspire and direct culturally diverse teams

• Able to initiate an atmosphere of trust, adaptability, infectious positive attitude, employee development

• Strong at forming mergers, conducting due diligence, and integrating acquisitions into the company culture

• Capable of regulatory compliance, ISO 9001, FDA, HR negotiations, customer relations and training

• Proficient with cost controls, technology systems, ERP, EDI, MRP, product introduction

CORE COMPETENCIES

Global Supply Chain Management Team Building/Development Operations Management

Strategic Sourcing/Supplier Development Finance & Accounting, Budgeting Project Management

Cost Reduction / Negotiations Purchasing / Materials Management ERP / EDI / MRP Systems

Process Improvement / Change Mgmt Human Resources Recruiting / Training

EXPERIENCE

KC Consulting, La Jolla, CA 2012-Present

Consulting company specializing in finance, streamlining operations, developing effective policies and procedures.

Senior Consultant

• Attended UC Irvine Hospitality Management Program; Result: 2-year program in 1 year; with 3.84 GPA.

• Consulted with small business entrepreneur with her business start-up; Result: Wrote Business Plan, wrote

operations policies & procedures, planned financing. Scheduled to commence business in mid-2015.

• Orchestrated the business planning process, with an emphasis on the accounting function. Trained

entrepreneur on accounting software utilization; Result: Profitable business in its 2rd year of operation.

Pico Digital, Inc., San Diego, CA 2010-2012

OEM multi-media delivery solutions for the broadband, satellite, cable and broadcast industries. Recognized leader

in the design, manufacture, sales and support of high performance, high-value head-end, infrastructure, distribution

-and customer specific equipment. 6 operating international locations. $20-Million revenues, 110 employees. The

result of a merger between X-Digital Systems, Pico Macom, and Standard Communications. Major customers

included: USEM Broadcasting, Multicom, Dish Networks, Lodgenet, Music International Technology, Clear Channel

Communications, USEN Broadcasting.

Senior Vice President Operations, Treasurer

Executive Team and ERP Implementation Team Member.

Reported to the CEO. Responsible for overseeing operations, purchasing, supply chain, planning, master scheduling,

configuration management, inventory control, warehouse, shipping, receiving, logistics, ERP management, safety

compliance, new product introduction, contract management, manufacturing sub-contracts, system integration and test,

repair depot and quality control.

• Implemented an ERP; merged 3 companies with differing business models; Result: Completed project 20%

under budget with 100% go-live success within 90 days of the merger.

• Conducted in-house salary survey and discovered purchased companies were paying at poverty level;

Result #1: Adjusted salaries so that they were competitive; substantially reduced turnover, and

Result #2: Boosted employee engagement and cut absenteeism.

• Orchestrated flow of needed information for a roll-back audit prior to a major merger; Result: Successfully

passed a multi-year audit conducted by a leading CPA firm.

• Following a merger substantial culture integration employee problems caused internal challenges;

Result #1: Turned around employee distrust through effective communications and interface, and

Result #2: Improved teamwork, morale, and departmental trust and cohesiveness.

• Directed Customer Relationship Management for major high value customers;

Result #1: Solidified impeccable customer service via automated processes, metrics, audits;

Result #2: Played a key role in customer growth of 30%.

• Managed 8 Departments (Materials, Procurement, NPI, Production, Test, Warehousing, Pricing and

Distribution of goods;

Result #1: Saved $6M in annual costs via supplier negotiations, which lowered inventory costs, and

Result #2: Directed engineering design, process improvements, reduction of excess/obsolete inventory.

• Prepared and controlled $8M annual operating budget; oversaw $10M in compensation, benefits, and

performance management systems; Result: Reduced annual costs by 30% year-over-year.

• New Product Introduction: Directed development from design inception through product deployment; Result

#1: Ensure manufacturability, testability, and negotiation of critical technologies; which led to

Result #2: Optimum design with faster time-to-market.

• Recruited high-caliber employees; supervised, mentored and coached 50 operations staff; Result: Enabled

exponential company growth with limited new hires; increased profits by 20%.

• Implemented departmental cross-training programs to meet accelerated growth; Result: Improved cross-

functional capacity, reduced errors, improved efficiencies, developed pipeline of internal talent.

X-Digital Systems, Inc., San Diego, CA 2003-2010

OEM of satellite and terrestrial multimedia communications systems, designs, manufactures and supplies

communications systems. Offered broadcast multimedia distribution and localized advertising systems and services

via multi-channel satellite and terrestrial IP. 45 employees, $12-Million revenues, 80% market share of the radio

broadcast industry. Operational locations in the USA and Japan. Customers included: Citadel Networks, Clear

Channel Communications, Onkyo Corporation, Premier Radio, Skyview Networks, others.

Senior Vice President Operations / Treasurer

Reported to the CEO. Responsible for purchasing, inventory, logistics, operations, supply chain, master schedule,

Warehouse, Shipping/Receiving, ERP, Safety, New Product Introduction, Contract Management, sub-contracts, system

integration, test, repair depot, QC, accounting, HR, health benefits selection and administration, 401K, ISO

management and compliance.

• Negotiated pricing of a contract-award with a contract manufacturer in Japan; Result: Consistently produced

20% of the revenue year-after-year with a 100% profit.

• Leveraged supplier contact so we didn’t seek outside funding due to leverage-position of supplier’s credit,

Result#1: Eliminated need for venture funding and preserved founder’s equity,

Result #2: Developed a Cash Rich position so when competitors couldn’t obtain credit, we won contract.

• Negotiated with suppliers to pipeline inventory based on preliminary designs with an agreement to RMA

product not specified in the final design;

Result #1: Deployed a $4-Million contract within 120 days with less than 1% excess/obsolete product,

Result #2: Payment terms negotiated with the customer’s term were 90 days “Letter of Credit,” which

Result #3: Eliminated the need for us to secure funding to execute the contract.

• Created a partnership to provide manufacturing services without an additional mark-up;

Result #1: Implemented on-site warehouse and supplier store, and then I:

Result #2: Moved XDS test and system integration personnel to manufacturing site, which

Result #3: Improved time-to-market, reduced manufacturing and prototyping costs.

• Created and led operations process improvements, including just-in-time JIT inventory processes;

Result #1: Increased accuracy 50% and time-to-market / customer-delivery time by 4-26 weeks,

Result #2: Reduced excess/obsolete inventory by 20%, and carrying costs by 30%.

• Established supplier consignment program and EDI system, Result: Reduced costs 30%.

• Managed ERP selection, roll-out and training for 30 users; focused on utilization and enhancement;

Result: Greater real-time control led to positive impact on executive decision-making.

• Negotiated with 50 suppliers ($25-Million in supplier contracts annually); Result: Secured long-term

pricing, favorable terms, consistent output. Surpassed margin target and increased profits by 20%-40%.

StarGuide Digital Networks, San Diego, CA (acquired by DG Systems) 1996-2003

OEM Satellite and Internet transmission and distribution systems for radio industry internationally. 50% market

share with 50 employees, $20-Million revenues. Customers included: Westwood, Disney, Mitsui, ABC Radio.

Vice President Operations

Reported to the CEO. Responsible for Operations, Production Control, Procurement, Inventory, Shipping &

Receiving, and configuration management. Created all operational functions for this start-up company. Set up and

implemented an ERP System.

• Deployed our first contract of $2-Million for Disney’s 25th Anniversary; Result: On time, on budget.

• Worked with Engineering Design, purchased and negotiated all supply chain requirements; Result: Deployed

20K satellite receivers and corresponding head-ends.

Comstream Corporation, San Diego, CA 1987-1996

OEM products for satellite industry. Company specialized in commercial modems and earth stations. $100-Million

revenues, 100 employees. Industry leader. Customers included: DirectTV, Reuter’s.

Purchasing Manager / New Product Introduction Manager / Human Resources Manager

Reported to the Operations Manager. Responsible for interfacing with Engineering and Business Development to

procure product required in the design to production phase of all new products.

• Won the DirectTV Contract; Result: Successfully deployed product per the contract requirements at

significant profits.

• Formed New Product Introduction Team; Result: Improved time-to-market, and reduced excess and obsolete

costs by creating a model that paired engineering & purchasing in the design phase.

• Member ERP selection and implementation team;

Result #1: Previous ERP system was challenged with financial and materials losses, so I:

Result #2: Resolved outstanding material and configuration loss issues;

Result #3: Successfully re-implemented ERP system despite employee/management disillusionment.

• Eliminated in-house manufacturing and reduced the company from a 3-shift to a 2, and outsourced

manufacturing; Result: Significant labor cost reductions and improved quality and deliverables.

PREVIOUS EMPLOYMENT

Worked for BioMegnetic Technologies, Inc., a Biotechnology company specializing in developing and marketing

medical instrumentation systems to help physicians with body and brain functions, as a Buyer. Previously, worked in

manufacturing for Boeing Aircraft in Seattle.

AWARDS / RECOGNITION

Comstream Corporation:

• “Recognition for your Outstanding Contribution to Comstream’s DBS (Data Broadcast Satellite) Launch”

• “Recognition for your Outstanding Contribution to the DirectTV Program”

EDUCATION / AREAS OF EXPERTISE / TRAINING

University of California, Irvine, CA 2013

• Spa & Hospitality Management Certification

• Course Work Included: Pre-MBA Financial Analysis, Positive Leadership, Human Resources Basics &

Recruitment, Marketing & Branding, Retail Management, Introduction to Spa Industry, Service &

Treatments, Intro to Spa & Hospitality Operations

APICS: Master Production Scheduling, Inventory Reduction /Cycle Counting

Managing Projects Effectively

How to Deal with Difficult People - How to Manage Emotions Under Pressure

ISO9000, ISO14000 - Good Manufacturing Practices (GMP) FDA for Medical Devices

Time Management Essentials - QuickBooks - Advanced Excel

Infoflo, System Implementation and Training - Fourth Shift, System Implementation and Training

ACCPAC/Misys, System Implementation and Training - Notary Public Certified

Esthetics, Licensed in California., Washington and South Carolina

ITEC, Level 2 – Diploma in Beauty Treatments Accreditation

Epicor training: Enterprise Resource Planning (ERP), Customer Relationship Management (CRM), Planning &

Scheduling, Financial Management, Sales Management, Supply Chain Management, Production Management, Service

Management

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