JASON HOOPER
*** ***** ***., *** ********, NY ***01 H: 914-***-**** **********@*****.***
Experience
Service Experience Specialist Jan 2012 to Jan 2015 Nordstrom - White Plains, NY
Established positive team relationships with departments. influence and motivate salespeople to achieve desired results. Coached sales people regularly on basic sale procedures as well as expectations. Conduct training class for all new hired salespeople, on techniques, devices, and processes used on the selling floor. Resolve all technical issues both hardware and software. Resolved customer issues,and improve the services and experience for our customer.
Temp. Aug 2011 to Sep 2012 Execu-Search - Stamford, CT
Data entry and Payroll entry Verified employee qualifications Scanning, faxing, mailing. Misc. projects(updating and verifying employee files, maintaining state compliance of all employee files)
Director of Human Resources/Personnel Feb 2012 to Jul 2012 O.S.A.S - Security Company - Bronx, NY
Recruited new talent to fill assignments. Implemented company documents, policies, and procedures for departments and managers. Revised departmental descriptions and responsibilities. Responsible for new hire, promotions, transfers, performance reviews, and terminations. Confidentiality of all company and employee related information.
Sales Executive May 2010 to Aug 2010 Nadanu - Manhattan, NY
Presenting and selling innovative and interactive software to non-profit organizations that would attract and excite new donor participation and retain donor loyalty. Creating leads through assigned pipelines. Explain clearly and concisely the benefits of the product. Education
Bachelor of Arts, Social Sciences 2013 College of NewRochelle - New Rochelle, NY, USA Skills
Microsoft Office- Word, Excel, Powerpoint, Outlook Team leading Excellent writing and communication Persuasive Team player