Customer Service Data
Resume:
Hebed Numa
Miami, FL, *****
Email: ********@*******.***, *****.****@******.***
I have several years of experience in development environment as a programmer
specially ETL development. I have experience in working with different operating
systems and platforms namely Windows, UNIX, Linux, Powerhouse, Dos, Mainframe.
Also, I am bilingual and have experience in project management and my negotiation
skills make the tasks easy.
Objective:
To take a challenging role in the field of Computer programming or information technolo
gy customer service and implement expertise to manage both information and people.
Education:
January 2015 Seminar on Abinitio
October 2014 Seminar on TD
January 2013 Seminar on Abinitio
January 2012 – Dec. 2013 Masters of Sciences in IT (FIU)
January 2010 Seminar on Oracle OBIEE
May 2008 Seminar on Goldengate
May 2007–June 2007 Teradata Certified Master (V2R5)
May 2004 – Fall 2006 Bachelor of Sciences in Computer Sciences
and Minor in French
January 2003- May 2004 Miami Dade College(MDC), Miami, FL
Associate of Arts in Computer Sciences
Grade Point Average: 3.6 (on a scale of 4.0)
Graduation Date: May 2004
Computer Skills:
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Languages: Pascal, C, C++, C#, Java, SML, Lisp, Abinitio
ETL Tools: Fastload, Bteq, FastExport, Tpump, Mload
Database: Oracle, Access, Informix, SQL Server, Teradata
Strengths:
Excellent Technical Skills.
Efficient Programming Skills and experiences.
Have expertise in working with various operating systems.
Good deliver outputs in less time without losing efficiency.
Bilingual: English - French
Work History
Data warehouse Group – Sr. Developer Feb 2007 – Till Now
United Airlines, Miami, FL
Environment: .Net (C, C++, C#), Teradata, Goldengate, Abinitio
Responsibilities: Develop and maintain several realtime applications as well as some
batch applications. Among them:
Develop a batch process that queries within Abinitio a SQL server, which includes
mobile payments and load that data into our EDW environment.
Develop a Wi-Fi heartbeat batch process that decrypts a provided feed and load that
data into our EDW via Abinitio after transforming the data per business requirement.
Develop a batch process that scrapes our active directory information and load that
data into our EDW to help HR along with other department(s) to complete their duty
more effectively.
Develop some CRM batch processes consisting of these phases:
• Gather some source data from our EDW environment and load them
within Abinitio and send them to a 3rd party for cleansing.
• Upon receiving the responses from the third party we load these data
which divided into src clnse, rejects and infobase into our EDW for
business analysis.
Maintain a C++ realtime application which consists of 2 phases:
• Data Gathering which is done by an application service that gathers data
from a mainframe and stores them into data files.
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• Data loading which is done by an automate system that kicks off a bunch
of ETL tools to transform and bring the data into the Data warehouse.
Maintain several realtime applications using the Goldengate interface
• Some complex ones in which a SQL team extracts data and puts them to a
log file and there is a process that replicates the data and brings them into
the data warehouse via some store procedures using many to one
mapping.
• Some simple ones in which the data come the same way describes above
but using a one to one mapping.
Maintain a web service that includes several modules allowing different department
developers to retrieve the data within xml format on the back-end.
Help improving Cargo architecture and data loading within Abinitio.
Maintain an intricate BIDT global distribution application, which consists of eight
modules: Amadeus, Abacus, Infini, Galileo, Axxess, Saber, TravelSky and Topas.
• The data of each module is loaded within an INMOD prior to being
loaded in the DW via some ETL transformation script.
Develop a batch process that exports multiple daily files to another outstanding
process that helps to determine whether or not flights over the next 14 days will be
understaffed.
Other developed batch applications:
• Alert Type: A Daily Load, which loads The Alert description change into
the EDW.
• Chase Cardholder: which loads first to favorite chase card holder into the
DW.
• Ion Track: which exports a file that includes passenger counts by cabin
and elite level.
• CMMA MNS/AMEX: which loads some audit files for distribution
planning.
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Teradata Consultant June 2002 – 2005
Continental Group INC, Miami, FL
Responsibilities:
Respond to user requests by helping them with their day to day issues with the Teradata
Product.
Teradata Developer 1999 – June 2002
Ministry of Finances, Port-au-prince, Haiti
Responsibilities:
Maintain and develop several batches and real time projects.
Honors: Dean’s List member, MDC, 2004
References: Available upon request.
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