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Social Media Manager, Customer Service

Location:
Cooper City, FL
Salary:
Open
Posted:
August 12, 2016

Contact this candidate

Resume:

Jessica H. Michel

**** *.*. **** *****

Cooper City, FL. 33328

954-***-****

SUMMARY

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My desire is to help all people be satisfied with products and services.

CORE QUALIFICATIONS

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Computer Literate abilities and adapts quickly to new technical platforms.

Detail oriented with excellent reading comprehension and proficiency in

creative writing. Enjoys working with children and multiple groups.

Experience working with teacher's planning schedules and active classroom

preparation.

EDUCATION & TRAINING

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McFatter Technical Center - Pursuing Multimedia Design technical

certificate in Adobe suite.

Department of Children and Families - 40 + hours Childcare Training

Program.

Nova Southeastern University - Pursued BA in Elementary Education K-6 with

ESOL endorsement.

Broward Community College - Course study in education - 2008

Cooper City High School - Graduate 2006

WORK EXPERIENCE

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Amplification, Inc. - Twitter job with Marnie Goldberg. September 2013 to

present. 954-***-****

Biltmore Who's Who - 4601 Sheridan St. Suite 500, Hollywood, FL. 33021

Telephone: 954-***-****

March 1 to March 16, 2012 Member Relations Director: selling executive and

professional registry membership packages over the phone with outbound

calls for interested customers (warm leads).

Bright Beginnings Preschool (Davie United Methodist Church) - 6500 SW 47

St. Davie FL 33314 Telephone:

954-***-**** November 21, 2011 to December 2, 2011Preschool Teacher

Assistant: Served as Teachers Aide in classroom with lessons, drawing and

writing, and supervising students in the playground. Assisted teacher in

heating up lunches for students and got students to go to sleep for nap

times.

The Learning Center for Children -16098 W. State Rd. 84, Weston, FL. 33326

Telephone: 954-***-****

August to September 2011

Preschool Teacher Assistant: Served as Teachers Aide in classroom with

lessons, drawing and writing, reading books, and supervising students in

the playground. Assisted teacher in daily preparation of classroom and

reviewed weekly lesson plans.

Nova Southeastern University Bookstore, University Park Plaza, 3562 S

University Drive, Davie, Florida 33328 Telephone: 800-***-****

August to November 2007

Customer Service Clerk: Provided customer service with book orders and

answered incoming phone calls. Responsible included general office work and

assisting students with selection of college textbooks.

NSU Alvin Sherman Library -Nova Southeastern University's Main Campus,

Research, and Information Technology Ctr. 3100 Ray Ferrero Jr. Blvd., Ft.

Lauderdale, FL 33314-1013, Telephone: 954-***-****

June to July 2007

Library Aide: Assisted customers/students with library materials, books,

CDs, Videos. Provided inventory and stocking support services to the

library.

ACHIEVEMENTS/AWARDS/COMMUNITY INVOLVEMENT

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Nova Southeastern University Awards

. NSU Honor Award (2006-2010)

. Dean's List (2006-2010)

High School Awards:

. CCHS Academic Excellence Award in English (2003)

. Certificate of Excellence Award in Reading (2003)

. S.I.T.E. Active Club Member Award (2003-2004)

. CCHS Recognition Awards for Marine Science and Aerobics (2005)

. Teacher nominated for Who's Who Among American High School Students

(2006)

Community Service: Volunteer at Flamingo Gardens Gift Shop and Cooper City

High School and recycled trash with Student in the Environment Program

(S.I.TE.)

REFERENCES

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Charlene Johnson

954-***-****, known me for 20 years

Jeffrey Carrick

954-***-**** known me for 2 years

Lou Wernecke

954-***-****, known me for 20 years

Walter Wernecke

954-***-****, known me for 20 years



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