Customer Service Administrative Assistant
Resume:
Lakisha Bryant
Charlotte NC 28273
Objective
To obtain gainful employment as a Administrative Assistant. That will utilize my skills and training experience. My skills that I have is Data Entry, Front Desk Agent, Clerical Work, Receptionist, Ms Word, Excel, and Customer Service in my field. Data entry is a key punch data prep specialist. Receptionist is a front desk person helping customer for information.
I'm am certified Bartender / Mixology experience.
Experience
2011 to 2014
Lockett Property Management Company
Charlotte, NC
Administrative Assistant
Provided the full range of secretarial and administrative support
scheduled meetings, appointments and property viewings
co-ordinated company events and functions
handled incoming calls and correspondence
prepared correspondence, documents, newsletters
liaised directly with maintenance contractors, clients, tenants
processed invoices and prepared payments
2006 to 2009
Bank of America
Chatham, NJ
Bank Teller
Provides teller transaction quality and efficiency to customers
Educate customers about bank products and services
Promote the sale of bank products and cross-sell existing bank services to customers
2003 to 2006
Bank of America
Newark, DE Customer Service Representative
Duties included helping customers with their accounts
Support sales reps in opening new accounts and upgrading existing service
Making payments to their accounts and adjusting late fees
2000-2003
Staten Island Hotel
Staten Island, NY
Front Desk Agent
• Greeted, registered, and assigned rooms to guests
• Answered phones
• Verified customers’ credit
• Kept records of room accessibility and guests’ accounts by means of computer
• Computed bills, collected payments, and made change for guests
• Stocked and cleaned workplace for next shift
Education
1993-1996
Scotland High School
Laurinburg NC
High School Diploma
ABC Bartending School - Certificate
January 2015
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