Customer Service Medical

To secure a position while working in a great environment and having the

opportunity to show my skills that I have learned through my years of

customer service and college

. Great organizational skills

. High motivated,enthusiastic team player

. Detailed oriented and ability to multitask in a fast-paced environment

. Adhere to worksite rules and procedures

. Familiar with Microsoft Office Suite

CERTIFICATIONS

. National Association for Health Professionals, Certified Medical

Assistant March 2015

. American Heart Association CPR and First Aid

May 2015

EDUCATION

Centura College, Virginia Beach, VA

2013

Associate of Occupational Science Degree in Medical Assisting

Concentration in Management

Skills and Knowledge:

. Training in EKG, Vital Signs, Injection and electronic health

records

. Knowledge of the life cycle of an insurance claim, billing and

reimbursement process

. Trained and understand the importance of HIPAA

. Worked with ICD-9, ICD-10, CPT and HSPCS codes

. Familiar with formatting and requirements of medical office

communications

EXPERIENCE

August 2012- present Kohl's

Virginia Beach, VA

Sales/ Customer Service

. Sell and restock great valued items

. Maintain a positive attitude

. Answer phones to transfer calls or answer customers questions

May 2012 -August 2013 Touch Tone Marketing

Virginia Beach, VA

Customer Service Representative

. Entered customers information

. Collected donations for various medical associations

. Called and explained the benefits of donating to the different medical

causes and the work being performed by the association

August 2011- May 2012 Cracker Barrel Old Country

Store Virginia Beach, VA

Sales associate

. Constantly generated additional revenue through skilled techniques

. Received positive feedback from guest and manager

. Maintained long-term relationships with customers

Contact this candidate