Administrative Assistant Manager

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Travel Agent/Administrative Assistant/Office Manager/Executive Secretary/Receptionist

Yvonne M. Wilbraham

**** ******* *****

Carmichael, California 95608

Tel. 916-***-****

E-mail: ***********@********.***

Academic Background

University of Phoenix – East Bay, California. Bachelor’s of Science Degree in Business Administration

and Business Management. August 2004 – October 2009

Professional Background

Business English Teacher. Teach Business English to students in Taiwan, Singapore, Russia, Mexico and

Columbia via “Skype”. January 2013 - present

Giramondo Travel, Sacramento, California. Leisure and Corporate Travel, Office Manager,

Administrative Assistant to President. Handled all aspects of travel. March 20 10 – December 2012

Worden Cruises and Tours, Walnut Creek, California. Leisure and Corporate Travel Agent.

Administrative Assistant to Sales Manager. Handled all aspects of travel. August 2004 – January 2010

Advantage Cruise and Travel, San Ramon, California. International specialist. Arranged and handled

domestic and International travel. April 1999 – July 2004

Kelly World Travel, Lafayette, California. Leisure and Corporate travel agent. October 1989 – March

1999. International Specialist

Far West International Travel, Marina Del Rey, California. Executive Secretary to C.E.O, travel agent,

administrative Assistant, Office Manager – June 1986 – September 1989.

Resided in Italy – February 1980 – April 1986

Kuwait Airways Corporation, Los Angeles, California. Executive Secretary, Administrative Assistant to

District Sales Manager. Ticket and Reservations Agent, Office Manager, Cargo Assistant, bookkeeper in

one girl office. Handled all aspects to international travel. October 1975 – January 1980

Middle East Airlines, Los Angeles, California. Executive Secretary, Office Manager, Ticket and Sales

reservations agent in one girl office. Handled all aspects to international travel. April 1973 – August

1975

Computer Skills

Proficient in MS. Word, Internet Explorer, Firefox, Excel, Client Base (travel agent data base system), Sabre

& Apollo airline computer systems, Outlook Express, Power Point, Turbo Tax, Windows 7, Windows XP

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Professional Experience

Over 25 years of experience as Office Manager, Administrative Assistant, and travel agent

Strong planning and communication skills specializing in international travel

Solid customer service skills. Excellent communication skills

Observed European, Asian and American cultural differences, economic and business practices

hence have a deep knowledge of organizational behavior

Having traveled extensively as well as the opportunity of living and working abroad has provided

me with international exposure and marketability

Very organized with strong attention to details, fluent multi-tasker, creative and and able to work

flexible schedules and ability to work independently

Deep understanding of multi-cultural differences

Team player and firm believer of ethical business practices

Electronic Addresses

Skype: Yvonne.Wilbraham

E-mail: ***********@********.***

Hobbies

Reading, go to the movies, travel and learning foreign languages.

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