Customer Service Sales

Shantal Holiday

**** *. **** *** ***# ***** • Glendale, AZ 85301 • 623-***-**** • ************@*****.***

Objective

Hardworking and dedicated professional with previous experience in customer service and cash handling services, seeking a position that will allow me to utilize my skills and experience.

Experience

Intermountain Staffing Tolleson, AZ

UPS Mail Processor September 2013- Present

Processed mail for Target, Walgreens, Shutterfly, Macys, etc.

Dealt with mail sent to us by mistake and also international mail.

Send damaged items and mislabeled items back to customer.

Made sure other processors were placing labels in the right place.

Helped others when they needed help, like the new people we get.

Made sure all mail was processed by a certain time especially priority mail.

7-2-11 Food Store Kayenta, AZ

CashierSept 2012 - Feb 2013

Opened and closed store when scheduled.

Responsible for balanced cash draw at opening and closing of shift.

Print all reports at the beginning and end of shift.

Greet all customers when entering the store.

Assisting customers when item/product cannot be found.

Received and processed payments by cash, credit card, and automatic debit.

Anasazi Inn Tsegi, AZ

Waitress/CashierApril 2009 - June 2009

Greeted customers and introduced myself.

Presented customer with menu and read the daily special to them.

Received and delivered customers order.

Received and processed payment by cash, credit card, and automatic debit.

Kayenta Trading Post Kayenta, AZ

CashierJune 2006 - Feb 2008

Worked in various departments such as the video department; jewelry department, RadioShack, the front desk and also as an office assistant.

Responsible for counting the opening and closing of a draw to make sure that it's balanced.

Organize the movies by their dates.

Inputted all items into the system for RadioShack and jewelry department.

Handled large amount of money when balancing all drawers at closing time.

File all inventory invoices such as money order, western union, credit card and debit card receipts.

Checked in orders and did inventory on all items when delivered each week.

Made sure that all weekly sales were balanced.

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