Management Process

JHENNA REBECCA E. PADILLA

#** **** ***** *********** **** Verde Ave., Nangka Marikina City

Telephone: +639********* (Mobile)

Email: *************@*****.***

OBJECTIVE

To obtain a motivating and challenging position and strive for excellence with passion, positive

attitude, proactive approach and dedication towards the work that will efficiently maximize my

knowledge, skills and professional experience to be a valuable asset to the organization.

WORK EXPERIENCE

Senior Business Analyst

MESCRON Consulting, Inc.

June 2012 November 2014

Suite 1818 AIC Burgundy Empire Tower

Ortigas Center, Pasig City, Philippines

Works with clients to review business processes, identify issues and concerns, and provide business

solutions. Duties and responsibilities involved are the following:

Provide assistance in the project planning or project kick off

Identification and collection of data related to the business process

Review, update and analysis of as is process or gathered data

Design the Business process

Test and implement to be process, and

Coordinate with Top Management, Subject Matter Experts (SMEs), and/or Stakeholders in

understanding different process plans, business process, and functionality in depth.

Review, understand and clarify FSD blueprint (i.e. after final review by business stakeholders)

Construct and/or update the process models, objects, functional requirement, functional

procedures, and functional logic flow in ARIS

Conduct peer review to ensure models and objects in ARIS are logically sound

Generate and update FSD documents

Ensure process models and objects are updated completely and accurately based on FSD

updated information

Generate and verify sign off documents are complete and accurate before handing over to

SMEs.

Projects:

Philippine Electricity Market Corporation PEMC (June 2012 Feb 2013)

Business Process and Systems Documentation

Trading Operations Policies and Procedures Manual

Market Assessment Group Policies and Procedures Manual

Globe Telecom (Feb 2013 April 2013)

Development of Work Instructions Manual and Policies and Procedures Manual

Interim Handling Procedures (Postpaid, Prepaid and Broadband)

Policy and Procedures Manual (PPM) Credit & Billing Department

Work Instructions Credit & Billing Department

Pascual Laboratory Incorporated (May 2013 Aug 2013)

Work Activity Review/Man Power Review

Vicsal Development Corporation Metro Gaisano Supermarket (Aug 2013 Oct 2013)

Development of Work Instructions Manual and Policies and Procedures Manual

Retail Merchandising System (RMS) Planogramming Policies and Procedures Manual

and Work Instructions Manual

Retail Merchandising System (RMS) Process and Application Work Instructions Manual

Retail Merchandising System (RMS) Replenishment Work Instructions Manual

Assumption Antipolo (Dec 2013 Feb 2014)

Preliminary Organization Review

Unistar Credit and Finance Corporation (July 2014 November 2014)

Business Process and Systems Documentation

Unistar Credit and Financing Policies and Procedures Manual

On the Job Training

Bhagis International Trading Corporation (BITC)

February 2012 April 2012

2254 KAMPRI Bldg., Chino Roces Ave.,

Makati City, Philippines

Technical Department

EDUCATION

2007 2013 MAPUA INSTITUTE OF TECHNOLOGY

Muralla St. Intramuros, Manila

Bachelor of Science in Industrial Engineering

1995 2007 OUR LADY OF PERPETUAL SUCCOR COLLEGE

Marikina City

TECHNICAL SKILLS

Profound knowledge in Microsoft Office (Word, Excel, PowerPoint, Access and Visio)

Bizagi Business Process Model and Notation (BPMN)

Background in ARIS, User Acceptance Testing (UAT) and Quality Management System (QMS)

ISO 9001

Knowledgeable in Business Process Review and Analysis, Process Mapping, Business Process

Documentation, Technical Writing, Systems Analysis and Design, Systems Development Life

Cycle (SDLC)

PERSONAL SKILLS

Ability to work in team as well as individual

Strong analytical and critical thinking skills

Reliable leadership skills

Good communication skills

Great management and organizational skills

Fast learner and highly trainable

SEMINARS ATTENDED

May 2011 Lean Planning and Engineering of Assembly Operations

August 2011 Six Sigma Systems Engineering

September 2011 Career Development Seminar

AFFILIATIONS

2010 2012 Production and Operations Management Associations of the Philippines

Member (PROMAP)

2006 2007 CAdT OFFICER, Corps Adjutant

ACHIEVEMENTS

December 2010 Ms. EMG 2010 People’s Choice Award

March 2007 Cadette Officer of the Year Award

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