Project Manager

Production Manager Project Manager New Product Manager

Qualifications Profile

Analytical, results-driven, and innovative professional with extensive

experience and expertise in all facets of program and project life cycle

development; complemented with strong project management skills in leading

highly complex projects and managing high caliber teams driving the timely

project delivery in line with business-specific needs and requirements.

Willing to relocate to Portland, Oregon.

< Strong technical and leadership abilities; expert at developing and

integrating applications on a wide range of platforms for complex,

enterprise-wide IT infrastructures.

< Strategic and proactive management approach; experienced at

identifying and resolving complex problems and coordinating team

efforts to achieve productive operations.

< Excellent communication skills, combined with expertise in project

coordination as well as technical reporting and documentation for

management and clients.

Areas of Expertise

Supply Chain Methodology ~ Production Control Management ~ Quality

Assurance and Control ~ Statistical Analysis

Organizational Change Management ~ Business Process Improvement Analysis ~

Strategic Planning and Implementation

End-User Support and Management ~ Vendor Negotiation and Governance ~

Leadership and Team Building

Professional Experience

Hewlett Packard Redwood City, CA Jan 1998-Present

OA3 Program Manager Jan 2011-Present

< Provide full accountability in overseeing daily operations across 56

global sites throughout the development and implementation of injection

of encryption technology into systems boards.

< Coordinate with partner on sites to ensure compliance with contracted

standards, while conducting monthly program audits with the HP and

Microsoft management.

< Review weekly with IT professionals on application development and

enhancements.

< Function as escalation point for account for managers, IT, operations

managers, and new site development managers.

< Initiate daily communication with system and IT development teams, along

with global partners in the collection and distribution of requirements.

< Ensure up-to-date project management status reports of all schedule

items.

< Make substantial contribution to the successful achievement of more than

$10M in revenue.

Global Engineering Lead, Outsourced Service Provider Engineering Aug

2007-Dec 2010

. Rendered keen oversight to all global engineers accounted for leading

commercial notebook and handheld whole unit repairs, as well as

workstation and personal computer kitting and screening.

. Solely monitored strict compliance with HP standards and quality

requirements in conducting management reviews companywide.

. Maintained constant coordination with the original design manufacturer

(ODM) and outsource service supply partners (OSSPs) in implementing long-

term strategies and initiating performance improvements.

. Worked collaboratively with management teams in carrying out key

objectives and projects.

. Served as escalation point for the Manufacturing Division in full support

of the key division and third-party repair vendors.

Global Engineer, Outsourced Service Provider Engineering Sep 2005-Aug

2007

. Oversaw the entire vendor operations encompassing the Commercial Notebook

Division screening and hard drive processing throughout Asia, Europe, and

the USA.

. Quickly resolved part-quality and performance issues organization-wide,

in close coordination with the ODM and OSSPs.

. Drove performance improvements as the key contact for the manufacturing

divisions and third-party repair vendors in all related technical

concerns.

Program Manager, Functional Equivalent Program Mar 1999-Sep 2005

. Partnered with the Programming and Call Center teams in establishing and

coordinating functional equivalent interface to update the call center

systems.

. Worked collaboratively with the Support Division, Procurement, Planning,

and Engineering for identification of potential shortages and target

alternate part qualification.

. Managed the evaluation and qualification of functional equivalent parts

to current and past products, in coordination with manufacturing

divisions, technology, marketing, and engineering.

. Contributed in strategically developing and executing the overall field

engagement program throughout the company.

. Effectively responded to customer call related to functional equivalent

component from the corporate escalation engineer.

Program Analyst/Procurement Specialist Jan 1998-Mar 1999

. Lead overall repair evaluation of services processes at various Hewett

Packard facilities.

. Supervised and coordinated the completion of processing mapping and

systems reviewed.

. Rendered strategic advice to address team redundancies in operation and

associated cost structures to ensure productivity.

. Developed and presented overview of HP shipping patterns within the

United States with recommendation for location and establishment of

second U.S component distribution center.

Earlier Career

Packard Bell NEC Sacramento, CA

Program Manager/Senior Buyer

International Billing Services El Dorado Hills, CA

Production Manager

New United Motor Manufacturing, Inc. (General Motors and Toyota Joint

Venture) Fremont, CA

Program Management Specialist 2

Senior Logistics Specialist 1

Logistics Specialist 1

Education

Bachelor of Science in Business Administration, Concentration in Business

Management,

Minor in Cybernetics Systems

San Jose State University, San Jose, CA

Certifications

Lean Six Sigma Certification

Project Management Professional

Professional Construction Management Certification

Activities

Boy Scouts of America, Committee Member

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