Manager Training

Tina Faulkner

McAlester Oklahoma Training Manager

Savanna, OK

*********.**@*****.*** - 918-***-****

WORK EXPERIENCE

McAlester Oklahoma Training Manager

KMAC - McAlester, OK - August 2012 to August 2012

Current Responsible for the training of new employees in all areas of the restaurant, but most importantly for

teaching them how to greet customers at the front counter and in drive-thru lane #1 and #2.

Responsible for teaching the new employees how to take payment for orders,

issuance of their receipt, and to hand out the proper food order as the customer

feels appreciated and has a pleasurable experience.

I teach responsibility for first impression and valued customer relations, and I am

currently the "Ambassador" for the "Taco Bell for Teens Graduation, Grant and

Scholarship Program".

Maintained and enforced a safe and clean working environment at all times.

Diligently maintained safety and quality standards.

Coached employees in developing and achieving individual performance goals.

Supervised the first shift opening operations.

Obtained training for "First Assistant" position until the position for General Manager

changed hands.

Specialized Training

EDUCATION

Associate of Applied Science in Criminal Justice

University of Phoenix

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