Customer Service Manager

Location:

Posted:

February 08, 2015

Danielle Messenger

******************@*****.***

Highlights

• Proven leader •Comfortable standing for long periods of time

• Reliable team player •Self starter

• Excellent multi-tasker •Reliable and punctual

• Delivers exceptional customer service •Neat, clean and professional appearance

• Honor Roll -- 3.69 GPA at Joliet Junior College

Experience

July 2014- Current Marianos Shorewood, IL

Hot Foods Clerk

• Process customer orders

• Prepare hot foods and made to order meals

• Maintain a safe and clean environment

April 2013-Current Five Guys Burgers and Fries Joliet, IL

Shift Manager

• Responsible for training new crew members.

• Correctly received orders, processed payments and responded appropriately to guest concerns.

• Operated large-volume cooking equipment such as grills and fryers.

• Mastered Point of Sale (POS) computer system for automated order taking.

• Carefully maintained sanitation, health and safety standard in all work areas.

• Took initiative to find extra tasks when scheduled duties were completed.

• Assisted managers with monthly inventory control and weekly stock ordering.

April 2012-April2013 Great Clips Shorewood, IL

Receptionist

• Greet and check in and out our clients.

• Assisted stylists by keeping their stations stocked and presentable.

• Answered incoming calls.

Education

Joliet Junior College Joliet, IL Currently Enrolled

• General Education Courses

Plainfield Central High School Plainfield, IL Graduated 2013

• Honor Roll