Customer Service Medical
Resume:
IRENE HILLESHIEM
New Richmond, WI 54017
WORK EXPERIENCE
Manufacturing
Print, trim, assemble, package, and inspect products while consistently
meeting high company standards.
Coordination
Coordinated customer training sessions and travel arrangements for 300
customer groups annually
Scheduled and coordinated salesmen training sessions, and company personnel
meetings
Scheduled patient appointments
Office Support
Maintained medical records control
Received patient inquiries and provided requested information while
generating patient billing
Prepared computer requisitions for patient labs and x-rays
Developed cost-effective systems for product inventory and inventory flow
Updated patient records and Dialysis Unit statistics
Maintained hearing aid sales and services
Managed ordering and distribution of supplies
Entered and verified keypunch data
Technical Support
Prepared audiology testing booths and rooms
Assisted Audiologist with testing patients
Prepared and routed lab specimens
EDUCATION
Central High School, La Crosse, WI - Diploma
Nicolet Area Technical College, Rhinelander, WI- Coursework: Introduction
to Microcomputers, Word Perfect,
Word Perfect Beginning Windows, and Utilizing Windows
Midstate Technical College, Marshfield, WI - Medical Terminology
EMPLOYMENT
7/2003 - Present Environmental Services Technician Westfields Hospital &
Clinics, New Richmond, WI
2/2003 - 2/2003 Unit Clerk St. Croix County Health Care Center, New
Richmond, WI (Temporary On-Call)
1999- 2003 General Laborer Johnson Level and Tool Manufacturing, Tomahawk,
WI
1998- 1999 Audiology Assistant Marshfield Clinic-Lakeland Center, Minocqua,
WI
1993- 1998 Dialvsis Unit Secretary Howard Young Medical Center, Woodruff,
WI
1992- 1993 Data Input Operator Howard Young Medical Center, Woodruff, WI
1986 - 1992 Administrative Secretary Case Customer Service Center,
Tomahawk, WI
1984- 1986 General Laborer Fiskars Scissors Company Wausau, WI
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