James Handler
**** ***** ****** 734-***-****
Ann Arbor, MI 48103 **********@***.***
PROFESSIONAL SUMMARY
Astute, decisive Vice President Sales and National Sales Director with
25+ years success aligning organizations to achieve excellence and
profitability. Forward-thinker and "go to" strategist, continually
producing inventive ideas in sales/revenue growth, product
development, relationship building, marketing and integrated process
improvement enterprise-wide. Record of achievement rejuvenating
cultures weighed down by aging lines, out-of-control costs and poor
organizational structures; offer a collaborative approach to guiding
companies through change and adapting to markets. Pivotal leadership
resource for diverse retail sportswear/women's apparel companies,
including Nivo, Bette & Court, Henry Lee & Co., City Girl and Mishy
Sportswear. Well versed in merchandising strategies, product lines,
market data/trends, best practices, cost cutting and the achievement
of competitive advantage. Hold BBA degree from Eastern Michigan
University.
. Big-picture-thinker with strong analysis, execution and evangelism
skills; thrive in high growth environments.
. Strategic business sense with keen understanding of business
priorities. Reputation for fearlessly driving new product &
service development initiatives.
. Tenacious problem solver, devising solutions that fully support
the bottom line and long-range goals. Catalyst for change who
readily adapts to evolving business and sales challenges.
. Passionate about taking ownership and delivering results that
exceed expectations. Bring a high degree of energy, focus and
mission to any enterprise.
KEY COMPETENCIES
Sales/Marketing Management Strategy & Visioning
New Business Development Product Line Design/Launch
Global Market Research Merchandising
Client Relationship Management (CRM) Sales Forecasting
Business Process Reengineering (BPR) Budget
Accountability/P&L/Cost Controls
Change Management Team Building & Motivation
Revenue-Generating Partnerships Inventory Management
PROFESSIONAL EXPERIENCE
NIVO SPORT, Montreal, Quebec 2009 - Present
DIRECTOR OF US SALES
Company is a Montreal-based distributor/manufacturer of sporting
goods, outdoor/golf apparel and optics; $55MM revenues.
Driving force in defining new products, redesigning processes/programs
and moving sales teams from reactive support to strategic delivery.
Orchestrate nationwide sales operations, supervising 17 Regional Sales
Reps and controlling a $2.2MM budget. Analyze market trends, innovate
merchandising initiatives and mentor sales force in building product
knowledge, account development/penetration and effective responses to
customer needs.
Key Accomplishments:
Paved the way for complete sales transformation, producing a 12-fold
increase in sales volume ($554K to $5.1MM) and 7-fold increase in
account base (234 accounts to over 1,400) through the following
measures:
. Marketing/Rebranding: Created & introduced a disciplined, cohesive
marketing and branding strategy, reducing collection size,
removing underperforming categories and expanding those the
company produced best. Built market niche from the ground up that
created positive marketplace buzz, developed strong buyer/consumer
response and then grew at a 20% rate every year since 2009.
. Sales Team & Best Practices Development: Leveraged product, buyer
relationships and merchandising expertise to rejuvenate a sales
force demoralized by an unfocused product assortment and stagnant
growth. Recruited new Reps to the team and created/established
"best-in-class" sales programs, such as the Ambassador Program, an
in-stock replenishment process for core fashion essentials, now
used by 60% of the company's accounts. This popular Program has
enabled the company to grow organically within each account,
solidify label recognition, increase floor space and improve
retail mark-up percentage. Also pioneered an online sales ordering
system that greatly reduced order entry errors and provided
accurate, live 24-hour availability, changing inventory from a
liability to an asset for both manufacturer and retailer.
. New Product Design/Introduction: Saw need for company to move
beyond its traditional merchandise base and acted quickly to add a
new product assortment. Led design staff in conducting extensive
research on what products/brands, fabric & categories were
performing well/setting benchmarks in US stores; also determined
what price points would drive volume in the marketplace.
- Set stage for new product business to take off at the booking
& retail levels by determining timing of product, the right
goods in the right locations with their own distinctive look,
at the correct price.
- Skillfully avoided common product launch stumbling block, the
size of each collection and group, by reviewing previous
collections' profitability and guiding the design team in
determining the optimal SKU offering in each collection. By
sticking to the formula, sales skyrocketed; Sales Reps also
found collection manageable and understandable by the buyer.
. Sales Partnerships: Forged and cultivated relationship in 2010
with PGA Tour Super Stores, growing sales from original $15K order
to $800K+ in 2014, by improving product, in-store signage and
store staff product knowledge with seminars. Also boosted sales
volume with Golfsmith to $500K for same time period, from start in
2012 with orders of $150K. Grew sales steadily by building
consumer recognition, priority floor space & signage and an online
presence with the Nivo product.
BETTE & COURT, INC., Hialeah, FL 2004 - 2009
VICE PRESIDENT
Thought Leader devising strategic & tactical plans to lay groundwork
for maximum growth. Directed marketing/merchandising groups and a team
of 30 Golf & Retail Sales Representatives. Researched trends for
fashion, technical fabrics and silhouettes.
Key Accomplishments:
Stepped forward to overcome challenges of limited funding, a bloated
inventory, minimal sourcing channels, high piece goods/contractor
costs and a product assortment too large for the size of the company.
Masterminded astounding growth from $3,8MM to $8MM in women's
golf/leisure apparel sales. Initiatives included:
. Product Line Development: Fearlessly redesigned entire product
line, re-inventing a 50+ women's golf apparel collection to appeal
to consumers in the 30-50-age range. Employed fresh market
perspective outside the golf sector and track record of consistent
victories in diverse market segments.
. SWING Division: Conceived and established this division catering
to a 25-50-year-old female consumer who wanted a shaped athletic
garment for not just golf but any athletic endeavor. It was
everyday casual wear in easy care fabrics for a consumer with the
greatest disposable income. Swing became an unprecedented success,
ultimately bringing in 80% of the revenues at Bette & Court.
. TJ Maxx: Inventively created a special make-up garment collection
for TJ Maxx using piece goods that had accumulated over the years,
eliminating all left over fabric, hitting a cost breakeven point
and earning revenues of $176K for the company. Relationship was a
critical "win-win" for both firms.
. Key Account Relationships: Personally built strategic
relationships with senior-level executives and acquired key
accounts: PGA Tour Super Stores, Golfsmith, Edwin Watts, Golf
Galaxy, Dick's Sporting Goods, Scheel's All Sports, Dillard's and
Von Maur, as well as first-time purchases by upscale resorts such
as Pebble Beach, Pinehurst, Doral and Bay Hill. Stayed on top of
changes in the marketplace, appeal of tech athletic apparel in
easy care silhouettes and stores' preference to buy on an as-
needed basis to outflank the competition. Successful in building
an inventory to support their needs, wants and buying habits;
developing unique silhouettes that offered a great fit in an array
of colors.
. Inventory Management: Undertook leadership role in improving the
balancing of inventory levels to reduce costs and allow the
techwear division to gain market traction. Analyzed data that
showed buying habits had changed significantly and that accounts
now wanted more technical fabrics. Acted on data to fill inventory
levels with product that was turning at retail and cut back the
SKU offering. Changes allowed inventory to turn 4 times a year
instead of 2, while reducing closeouts and improving margins.
. Cost Saving Measures: Dropped the number of sample lines from 30
to 22, saving the company $80K in 1 year. Also reduced the number
of Sales Reps and eliminated unproductive sales territories,
creating larger territories that enabled Reps to earn more income.
Slashed costs further by negotiating with piece good suppliers to
reduce the # of vendors so company could meet the minimums to
receive discounts and were no longer pay upcharges. Resulted in
12% savings across the board. Also achieved cost savings by
bringing some production back to the US from the Orient, saving
time/shipping costs & cutting minimums.
HENRY LEE & COMPANY, LLC, Chicago, IL 2001 - 2004
NATIONAL SALES DIRECTOR/HEAD MERCHANDISER
Brought on board to boost revenues and revitalize this traditional
dress manufacturer by launching their new "600 WEST" Sportswear
Division. Spearheaded all aspects of business & marketing planning,
apparel design, product image creation, line collection development
and staffing. Held full P&L accountability for start-up $250K budget
and managed a national sales force of 12.
Key Accomplishments:
. Produced winning results, propelling the new Sportswear Division
to market success from the ground up. Developed 600+ new accounts
with the release of the first collection and developed critical
merchandising arrangements with Saks, Inc., Nordstrom, Von Maur,
Dillard's and other specialty stores, generating over $3.5MM in
additional sales volume. Recaptured business lost in previous year
(company had dropped to $8MM from $12MM producing only dresses &
suits, declining categories for retailers.)
. Design: Worked with design staff to create a casual sportswear
collection of separates that would make great wardrobe additions,
catering to the 30-50-year-old demographic group. The collection
consisted of coordinated items that would also make great stand-
alone items. Met critical 6-month timeline from design to final
sampling of product, by using strong fabric-piece marketplace
relationships to speed the process, as well as sourcing agents to
produce the product.
. Marketing: Reintroduced company to marketplace, by re-branding the
name, logo, product line/direction & target market, as well as
establishing sourcing channels and account base.
. Sales Team Performance: Built rapport with staff in all areas of
the business; held weekly meetings with design, production and all
related to the launch of the new 600 West label to ensure
everything was on schedule. Tapped into trends moving forward to
coach the Merchandising & Sales Teams to performance excellence.
Ensured collection was focused and novelty-driven to support Sales
Reps who sold multiple products. This formula enabled them to gain
the attention of their accounts with something new that was easy
to show/present. The Sales team opened hundreds of new accounts.
CITY GIRL, INC., Commerce, CA 1998 - 2001
VICE PRESIDENT
Presided over operations of company's 3 national divisions: City Girl
($33MM), Christina Hope ($2MM) and Ruby Cho ($1,5MM). Propelled
dramatic sales, customer base and "demand creation" growth by
expanding apparel design, marketing & merchandising for all 3
divisions. Recruited and mentored/motivated team of 24 independent
Sales Representatives.
Key Accomplishments:
. Leveraged creativity & business development expertise to jumpstart
a new design culture within the organization. Turned around City
Girl's "mature clientele" reputation, encouraging the design staff
to create product for the 40 - 55 demographic group rather than 55
& up. Catalyst in bringing new life/excitement to the design team
by enabling them to use their creativity in innovative ways.
. Grew sales by over 38%, maximizing market share and profitability,
through these initiatives:
- Private Label Programs: Built private label programs for
leading retailers Dillard's and Stein Mart, incorporating the
best of what was offered at City Girl but using alternative
fabrics, ensuring a win-win solution. Dillard's & Stein Mart
loved the idea, which gave them the City Girl look as well as
additional mark-up. The new program generated $5MM in sales
in year 2000 alone.
- Plus-Size Division Launch: Contacted by Catherine's, a plus-
size chain, about developing a line. Oversaw design/launch of
City Girl plus-size division, with 1st year revenues of
$900K.
- Partnerships: Developed benchmark account relationships with
top department store chains.
- Trade Shows: Increased visibility with energetic appearances
at all major industry trade shows.
PRIOR EXPERIENCE
Mishy Sportswear, City Girl, J. Handler Associates: VP & Sales
Management roles
EDUCATION & TRAINING
Eastern Michigan University, Ypsilanti, MI
B.B.A.
+ + + + +